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Review Of Hotel Samrat

New Market Area, Kolkata | 5 minutes walk to Maidan Market, Kolkata

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    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    2.4
    Average

    236 Ratings, 155 Reviews

    excellent
    9%
    very good
    14%
    average
    17%
    poor
    26%
    bad
    33%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 3
    • 2
    • 1
    • 1
    • 3
    • 1
    • 2
    • 2
    • 1

    Rating Categories

    • Location3.9
    • Cleanliness2.3
    • Room2.2
    • Value For Money2.6
    • Food2.7
    • Facilities2.4
    icon
    We are using generative AI to show you summarised user review

    Traveller Impressions

    Powered by Generative AI using recent user reviews

    The property's location is its biggest highlight, being situated in the heart of Kolkata's market area. However, guests have reported several issues with the property, including dirty and poorly maintained rooms, unclean bathrooms, and bad odors. The staff's behavior has also been criticized, with reports of rudeness and unhelpfulness. Some guests have also complained about the lack of basic amenities and poor room service. Despite its prime location, the property's overall condition and service have left guests disappointed.

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