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Review Of Hotel Sandrup0123401234

HD Lama Road, Darjeeling | 8 minutes walk to Darjeeling Mall Road

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    410 Ratings, 273 Reviews

    excellent
    26%
    very good
    36%
    average
    19%
    poor
    9%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 3
    • 5
    • 4
    • 5
    • 3
    • 2
    • 3
    • 4
    • 3

    Rating Categories

    • Location3.1
    • Cleanliness3.9
    • Room4.0
    • Value For Money3.8
    • Food3.7
    • Facilities3.6
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    Review Summary

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    Guests appreciate the cooperative and friendly staff, along with the clean rooms and good view of Kanchenjunga from the terrace. The property's location is convenient for accessing local markets and attractions, although it's situated on a hillside that requires climbing many stairs, which can be challenging for elderly visitors. However, food quality and service inconsistencies have been noted, alongside some cleanliness concerns.

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    Positive first
    2.0

    Poor Stay

    triyasa m.family

    After promising they gave bad room in ground floor. food quality is good . Property location is perfect

    Travel Month: Oct 2025

    Room: Deluxe (Non view 2 person Only)

    Hotel Sandrup has replied on Fri Oct 31 09:49:36 IST 2025

    thank you for the review.. I suppose we gave an option on rooms but you choose ground floor..

    5.0

    Excellent Stay

    ananya r.family with 1 kid

    Good food...homely ambience and very cooperative staff....excellent location and nice view.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Deluxe Room Hill View (Only 2person)

    2.0

    Poor Stay

    sushilkr87 s.family with 1 kid

    no cantin, staff behavior was not good, compare to room and service price was too high. also room location not good

    Travel Month: Jun 2025

    Room: Deluxe (Non view 2 person Only)

    4.0

    Good

    aman v.family

    Good place to stay but don't book car from here. They keep 1000 Rs. as a cut to book cab driver. If anyone want to book cab then you can book cab from mall road.

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Deluxe (Non view 2 person Only)

    3.0

    Average Stay

    golla s.family

    fast of all locations is very near but way to rooms is not good ,but staff support well only problem is way

    Travel Month: Jun 2025

    Room: DELUXE NON VIEW TRIPLE BEDDED ROOM

    2.0

    Poor Stay

    solo

    Location is ok, but they close the gate at night. You can’t get out in early morning.

    Travel Month: Jun 2025

    Room: Deluxe (Non view 2 person Only)

    3.0

    Average Stay

    family with 1 kid

    Food is very bad specially meal, Property -In Room no window available there,Hot water operate from reception, Washroom hve no any exhaust fan,no any window just a dam room, Linens not change till 4days.Very bad expenses.Location is very hill high, Service and staff behaviour is very good appreciate.

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Deluxe (Non view 2 person Only)

    4.0

    Good Stay

    anirban a.family with 1 kid

    Hotel is good location..rooms were clean but very short..staffs are good...

    Travel Month: May 2025

    Room: Deluxe (Non view 2 person Only)

    • user photos
    4.0

    Good Stay

    chandresh k.family with 1 kid

    The location of the hotel was very good The staff's behaviour was also good. But the main problem of the hotel is there are no lifts. the owner arranged a taxi to receive us from NJP, which was so reliable.

    Travel Month: May 2025 (3-Night Stay)

    Room: Deluxe Room Hill View (Only 2person)

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    4.0

    Good Stay

    chandresh.

    The location of the hotel was very good the staff's behaviour was also good. But the main problem of the hotel is there are no lifts. There are some images.

    Travel Month: May 2025 (3-Night Stay)

    Room: Deluxe Room Hill View (Only 2person)

    3.0

    Average Stay

    soumyaranjan s.family with 1 kid

    To reach the hotel you have to go 100+steps or may be more, with the Lugages from the Vechiles stand. Proper food not avialble at Hotel. Hot water avialbility is a issue as we don't know if there is a issue at Gizer or any other issue. Entirely closed room, no scope of ventilation. Make my trip/hotel charged which is totally not value for money. Information avialble and photo avialble at the link don't match.

    Travel Month: May 2025

    Room: Deluxe (Non view 2 person Only)

    5.0

    Excellent Stay

    faizul h.

    The trip was an absolute success. The hotel booking was top notch

    Travel Month: May 2025 (3-Night Stay)

    Room: Deluxe (Non view 2 person Only)

    4.0

    Good Stay

    couple

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    Travel Month: Apr 2025

    Room: Deluxe Room Hill View (Only 2person)

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    4.0

    Memories of sandrup

    anirvan g.group

    Very good and a homely feeling. Manager was very warm and cooperative. Got very nice suggestions about places to visit in darjeeling and vehicle arrangements.

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Deluxe (Non view 2 person Only)

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    2.0

    Below Average. Not a value for money experience.

    subhadip b.couple

    Below Average hotel for such high price.No Kettle provided in room which is a must have in these cold conditions.Toilet fully damaged. Had to use bucket for flushing. Towel and drinking water not provided by default. We had to request for it only then we received it. Reception was hardly available at the desk. The service boys were helpful. They provided hot water on request.

    Travel Month: Apr 2025

    Room: Deluxe Room Hill View (Only 2person)

    4.0

    Good Stay

    zadid a.

    Very clean hotel at this price except the entrance, all are very good. We booked at the last moment and so got this hotel. Not at all disappointed. Very quick service

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Deluxe (Non view 2 person Only)

    4.0

    Felt good

    rohit k.family

    I had a good time with this property. The owner was really good and so was their staff behaviour. The room was of decent size and the view was good from the window. They also have a terrace where you can enjoy the scene.

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Deluxe Room Hill View (Only 2person)

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    4.0

    Good Stay

    surendra g.family

    Property is situated in very high place where there is difficult reach. Service is good.Room condition needs improvement.

    Travel Month: Apr 2025

    Room: DELUXE NON VIEW TRIPLE BEDDED ROOM

    5.0

    Good experience in Darjeeling

    kushal c.family with 1 kid

    The hotel is Very near to mall road as well as chak Bazaar. Hospitality of all the hotel stuffs are good.

    Travel Month: Mar 2025 (3-Night Stay)

    Room: Deluxe (Non view 2 person Only)

    5.0

    Had a wonderful stay

    mrinal g.solo

    The hotel is very clean.. the staff is very polite.. they were there to help me with whatever issues I had regarding the stay...

    Travel Month: Mar 2025

    Room: Deluxe (Non view 2 person Only)

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