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Review Of HOTEL SANDSTONE INTERNATIONAL0123401234

Baithakkhana, Kolkata | 1.5 km drive to Dharamtala Market

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    262 Ratings, 112 Reviews

    excellent
    28%
    very good
    40%
    average
    18%
    poor
    7%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 1
    • 3
    • 4
    • 5
    • 4
    • 5
    • 4
    • 4
    • 4

    Rating Categories

    • Location3.5
    • Cleanliness3.8
    • Value For Money3.2
    • Child Friendliness3.3

    Sort by:

    Positive first
    2.0

    Poor Stay

    reshma b.solo

    The experience was not so good..they offered me a room stay which have a poor quality of lock and bathroom was really unclean and bedsheets were little dirty.room was really small and when i asked to change my room at the time of check in they just told me they have no more rooms ..behaviour was also not so good..such a bad experience

    Travel Month: Oct 2025

    Room: Standard Ac Room

    4.0

    Good Stay

    prakashvir s.family with 1 kid

    It was nice hotel , but there was some problem relating to the hot water otherwise the location of the hotel is very prime and the facilities were good. Staff was cooperative and overall good accommodation.

    Travel Month: Sep 2025 (5-Night Stay)

    Room: Standard Ac Room

    HOTEL SANDSTONE INTERNATIONAL has replied on Wed Oct 22 09:00:20 IST 2025

    Thank you so much for taking the time to share your feedback with us. I am very pleased to hear that you found our location very prime, the facilities good, and the staff cooperative. Providing a great overall accommodation experience is what we strive for. I sincerely apologize for the inconvenience you experienced with the hot water during your stay. This is certainly not the standard we aim for, and I have immediately passed this issue on to our maintenance team to be thoroughly checked and rectified so that future guests do not face the same problem. We value your business and hope that, despite this issue, you will choose to stay with us again so we can provide you with a flawless experience.

    4.0

    Feeling saris

    anirban d.family

    Location wise it is perfect for journey from sealdah to any nook n corner. Market area is surrounding so little bit of crowdy n noisy. You can take vehicle from the near crossing. Hotel is good n clean. stuffs are quite and well behaved. Security checks are fine and progression. Best for budget Tourist

    Travel Month: Aug 2025 (4-Night Stay)

    Room: Standard Ac Room

    HOTEL SANDSTONE INTERNATIONAL has replied on Thu Sep 11 09:08:57 IST 2025

    Thank you, It's our pleasure to have you. We aim to make every guest's stay as pleasant and comfortable as possible. We're here for you 24/7, so don't hesitate to reach out for anything at all.

    4.0

    Hotel sandstone International honest review.

    anuj v.business

    Earlier, the price of this hotel was, and at that rate it was acceptable. However, the price has now increased to , and the facilities do not match this higher rate. They don’t even provide basic amenities like slippers, instead asking guests to purchase them from the market. The rooms are also quite small, which was fine for , but at this hotel is not worth the price.

    Travel Month: Aug 2025

    Room: Standard Ac Room

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    HOTEL SANDSTONE INTERNATIONAL has replied on Thu Sep 11 09:16:55 IST 2025

    I sincerely apologize that your recent stay with us didn't meet your expectations. I understand your frustration with the price increase and the feeling that our amenities no longer match the value you've come to expect. We have faced some difficult decisions regarding our pricing due to rising operational costs, and I regret that this has negatively impacted your experience. Your feedback about the lack of basic amenities like slippers and the size of the rooms is very important. We will take it into serious consideration as we review our service standards and what we can offer our guests. Thank you for bringing this to my attention. We truly value your business and hope you'll consider staying with us again in the future.

    5.0

    Excellent Stay

    somnath.family with 1 kid

    I ha a wonderful stay , very cooperative staff at reception, room service during check in and out. I really recommend others to stay here. I had a wonderful stay , very cooperative staff at reception, room service during check in and out. I really recommend others to stay here.

    Travel Month: Aug 2025

    Room: Standard Ac Room

    HOTEL SANDSTONE INTERNATIONAL has replied on Thu Sep 11 09:19:04 IST 2025

    Thank you so much! We're thrilled to hear that you had such a wonderful stay. Providing a cooperative and helpful experience, especially during check-in and check-out, is something our team takes great pride in. Your recommendation means the world to us. We hope to welcome you back again soon.

    3.0

    Average Stay

    manoj k.solo

    Room cleaning and service is not well, foods service also not available.

    Travel Month: Aug 2025 (6-Night Stay)

    Room: Standard Ac Room

    HOTEL SANDSTONE INTERNATIONAL has replied on Thu Sep 11 09:24:05 IST 2025

    I apologize for the issues you experienced with our room cleaning and service, as well as the lack of food service. This is certainly not the standard we aim to provide, and I am truly sorry for the inconvenience this caused. We are taking your feedback very seriously and will be addressing these issues with our team immediately. Thank you for bringing this to our attention. We hope to have the chance to provide you with a much better experience on your next visit.

    4.0

    Good Stay

    anuj v.

    The hotel offered a pleasant stay with clean rooms, courteous staff, and prompt service. The location was convenient, close to major attractions. The breakfast buffet had good variety and taste. Though the wi-fi was a bit slow, overall, the experience was comfortable and enjoyable. Would definitely consider staying again.

    Travel Month: Jul 2025

    Room: Standard Ac Room

    HOTEL SANDSTONE INTERNATIONAL has replied on Thu Sep 11 09:29:39 IST 2025

    Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a pleasant stay with us. It's fantastic to know you enjoyed our clean rooms and convenient location. Our staff works hard to provide prompt and courteous service, and we're so glad to hear that their efforts made your experience a comfortable one. We've noted your comments regarding the Wi-Fi and will certainly look into ways to improve our service. We can't wait to welcome you back again on your next visit!

    4.0

    Good Stay

    saddam l.couple

    all are very good, and staffs are helpful, fooding is likely home made as I feel. Over all my experience goes much better all are very good, and staffs are helpful, fooding is likely home made as I feel. Over all, my experience goes much better

    Travel Month: Jul 2025

    Room: Standard Ac Room

    HOTEL SANDSTONE INTERNATIONAL has replied on Sat Jul 19 09:45:54 IST 2025

    That's wonderful to hear! We're absolutely thrilled you had such a positive experience with us. It means a lot to know that you found everything to be "very good," our staff "helpful," and especially that our food felt like "home-made." We strive to make every guest feel comfortable and well-cared for, so hearing that your overall experience was "much better" truly makes our day. We hope to welcome you back again soon!

    4.0

    Good Stay

    anuj v.business

    A very good hotel with excellent service. The staff were polite, helpful, and made the stay comfortable. Highly recommended!

    Travel Month: Jul 2025

    Room: Standard Ac Room

    • user photos
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    HOTEL SANDSTONE INTERNATIONAL has replied on Thu Jul 31 08:21:13 IST 2025

    Oh, that's just fantastic to hear! We're so delighted that you had such a wonderful stay and that our team made such a positive impression. Making sure our guests feel welcome and comfortable is always our top priority. Thank you so much for your kind words and for highly recommending us! It truly means a lot.

    5.0

    Excellent Stay

    akib j.family

    The room was very clean and also the staff were helpful. They were driendly and let me check in 2 hour earlier The room was very clean and also the staff were helpful. They were driendly and let me check in 2 hour earlier.

    Travel Month: Jul 2025

    Room: Standard Ac Room

    HOTEL SANDSTONE INTERNATIONAL has replied on Sat Jul 19 09:48:26 IST 2025

    Thank you, That's fantastic to hear! We're so glad you found your room very clean and our staff helpful and friendly. We're always happy to accommodate early check-ins when possible, so it's great that we could get you settled in two hours ahead of schedule. We truly appreciate your kind words!

    5.0

    Excellent Stay

    couple

    staff behaviour is really outstanding.. keep it up. well cleanliness & maintain. 👌👌👍👍

    Travel Month: Jun 2025

    Room: Standard Ac Room

    HOTEL SANDSTONE INTERNATIONAL has replied on Thu Jul 03 07:53:48 IST 2025

    I'm delighted to hear you had such a positive experience! We strive for outstanding service and cleanliness, and your kind words are truly appreciated.

    1.0

    Terrible Stay

    pratap b.

    Totally uncleaned room...even the blanket was used...very bad smell around the room...the rent was 1500,and in my views the room was not even 500... experienced was totally horrible...i suggest, in Kolkata anyone can get far better room in 1500 easily ...

    Travel Month: May 2025

    Room: Standard Ac Room

    HOTEL SANDSTONE INTERNATIONAL has replied on Wed May 21 09:20:55 IST 2025

    we are sorry to hear about your unpleasant experience. A room should be clean and comfortable, especially for the price you paid. I hope your next stay in Kolkata is much better and more enjoyable.

    4.0

    good hotel and good behaviour hotel

    sujay s.couple

    hotel staff and manager behaviour is very very polite.sealdah to hotel distance 4-5min.very clean room ,clean bathroom

    Travel Month: May 2025

    Room: Standard Ac Room

    HOTEL SANDSTONE INTERNATIONAL

    That sounds like a fantastic experience! A spotless room and bathroom, along with polite and welcoming staff, truly make a stay enjoyable. Plus, being just minutes from Sealdah adds great convenience. It’s wonderful to hear you had such a comfortable and pleasant stay! 😊✨

    5.0

    Good Service value for money

    business

    Good Service Value for money, staffs are cooperative location is also good overall good experience keep it up

    Travel Month: Apr 2025

    Room: Standard Ac Room

    HOTEL SANDSTONE INTERNATIONAL

    That’s lovely to hear! Great service, cooperative staff, and a good location make for a perfect stay. Wishing you many more wonderful experiences ahead! 😊✨

    5.0

    Nice stay

    ashish k.family with 1 kid

    room was very nice and staff cooperative..I enjoyed my stay in the hotel..and I am looking forward to come again

    Travel Month: Apr 2025

    Room: Standard Ac Room

    HOTEL SANDSTONE INTERNATIONAL

    That’s wonderful! A lovely room and caring staff make all the difference. So happy you had such a great stay, and it’s exciting that you’re looking forward to coming back! Wishing you more delightful stays ahead! 😊✨

    1.0

    Terrible Stay

    business

    pathetic experience they kept my government I'd proof for whole night return it in the morning after several reminders they are asking for so many unrealistic questions too. It's a horrible hotel I found in my entire life.

    Travel Month: Mar 2025

    Room: Standard Ac Room

    HOTEL SANDSTONE INTERNATIONAL

    Thank you, sir. We apologize; next time you come, we will allow you to stay at the hotel without an ID card. 

    2.0

    Poor Stay

    bablu b.solo

    cockroach chilo onek,clean not properly , food jo bola tha wo mila nehi I am not satisfied food quality average,but staff behavior good

    Travel Month: Feb 2025

    Room: Standard Ac Room

    HOTEL SANDSTONE INTERNATIONAL has replied on Wed Apr 16 09:00:30 IST 2025

    Thank you, sir. We apologize and will ensure even better service during your next visit.

    4.0

    Good Stay

    moumita g.family

    The stay was truly happening. The staff where very helpful about actively took care about our needs. Cleanliness and Privacy were to the point.

    Travel Month: Feb 2025

    Room: Standard Ac Room

    HOTEL SANDSTONE INTERNATIONAL has replied on Thu Apr 17 10:51:48 IST 2025

    It's wonderful to hear that you had such a positive and "happening" stay with us! We're so pleased that our staff were helpful and actively took care of your needs. It's also great to know that our cleanliness and attention to your privacy were up to par. Thank you for your kind feedback! We hope to welcome you back again soon.

    4.0

    My review about the hotel sandstone international.

    rishav p.solo

    First of all I am gonna talk about the location. The place where it's located is not so good because I am a vegetarian and there was a fish market and that's what is not good about the location although it is near to the sealdah station to stay so the service they provide is good and nice.🙂 After all I will say that the hotel is good to stay.

    Travel Month: Feb 2025

    Room: Standard Ac Room

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    HOTEL SANDSTONE INTERNATIONAL has replied on Thu Apr 17 11:02:05 IST 2025

    "Thank you for your feedback! We're glad you found our service good and the proximity to Sealdah convenient. We understand your point about the nearby fish market and how that affected your experience as a vegetarian. We appreciate you highlighting both aspects and hope to welcome you back in the future."

    3.0

    Trip kolkata kolkata kolkata kolkata kol

    sk s.business

    Average not good and bad maximum good but otherwise amount and service is not perfect high amount but service zero

    Travel Month: Feb 2025

    Room: Standard Ac Room

    HOTEL SANDSTONE INTERNATIONAL has replied on Thu Apr 17 11:04:36 IST 2025

    "Thank you for your feedback. We understand your disappointment that the service didn't match the price. We'd appreciate more details on the service issues so we can improve. We hope to offer you a better experience in the future."

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