The property has mixed reviews from guests. Some appreciated the warm welcome and great food served in the room. However, many guests complained about the location, unclean rooms and bathrooms, and lack of hot water. Some guests also mentioned the rude behavior of staff and the owner. The property was described as dirty and unhygienic, with no room service and poor bathroom conditions. On the other hand, a few guests found the property's river-facing rooms to be good and well-located. Overall, the property has received negative feedback from most guests due to its poor cleanliness and service.