The property is located in a prime area near Bombay Hospital and Marine Drive. Guests appreciated the proximity to these locations. However, the rooms were small and not well-maintained. Many guests complained about damp walls, dirty linens, and unclean bathrooms. The staff was described as unprofessional and uncooperative. Food was expensive and not up to the mark. Some guests also faced issues with basic amenities like water bottles and toiletries. Overall, the property's location was appreciated, but the room quality and service left much to be desired.