The property has mixed reviews from guests. Some guests found the rooms to be excellent and the staff behavior to be good. However, some guests faced issues like water leakage, load-shedding, poor service, and lack of basic amenities like TV, intercom, and breakfast. The property is located in a good area, but the absence of a restaurant and other facilities like a generator and lift disappointed some guests. The property is undergoing renovation, and some guests recommend staying there once the renovations are completed.