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Near Charring Cross Road, Ooty | 1.1 km drive to Government Botanical Garden
826 Ratings, 612 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the property's prime location, making it easy to explore nearby markets and tourist attractions. The rooms are generally clean and well-kept. On the downside, noise from housekeeping can disturb early risers, and some reviews mention issues with slow room service and limited hot water timings. Overall, it offers a convenient stay in Ooty.
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Average Stay
Hotel location is very good. It is on the heart of the Ooty town. All important tourist places are nearby. Rooms are average. No proper window for ground floor rooms. No sofa, no electric catle for coffee and Tea for delux room. They give 150 per head food coupon for breakfast for the restaurant situated downstairs. The service of that restaurant is not good. We waited upto 30 mins for one coffee. Food quality is good but service is worst.
Room: Double Deluxe
Excellent Stay
Very nice place to stay with Friends or Family......Good Environment.....Room service,Food ,Rooms , Bathroom, Parking all Good
Room: Executive Double
Hotel Sarkar Palace
Thank you so much for your wonderful feedback! 😊 We’re delighted to know you had a pleasant stay with your friends and family and that you enjoyed our rooms, food, service, and parking facilities. Your kind words truly encourage our team. We look forward to welcoming you again at Hotel Sarkkar Palace for another comfortable stay!
good hote
The hotel and room were neat and clean and it is the center of ooty so we can explore nearby market and tourist places easily
Room: Executive Double|Double Deluxe
Hotel Sarkar Palace
Thank you so much for your kind words! 😊 We’re glad to know you found our hotel and rooms neat and clean. Our central location in Ooty truly makes it convenient for guests to explore nearby markets and tourist spots easily. We appreciate your feedback and look forward to welcoming you again at Hotel Sarkkar Palace!
Average Stay
I recently stayed at Hotel Sarkar Palace and overall, the experience was decent. The hotel itself was clean, the staff at the front desk were polite, and the basic amenities were well-maintained. The room was comfortable and everything functioned as expected. However, one incident did affect my stay. On one of the days, the cleaning staff began making a lot of noise early in the morning—around 7:00 AM—and it continued for almost 3 hours. It was difficult to get any proper rest due to the constant disturbance right outside the room. This was quite frustrating, especially when you’re trying to relax or catch up on sleep. Apart from that, the stay was fine. I hope the management takes note of the noise issue and ensures better coordination with housekeeping to avoid such disturbances in the future.
Room: Double Deluxe
Hotel Sarkar Palace has replied on Thu Jun 12 11:58:22 IST 2025
Thank you for staying at Hotel Sarkar Palace and for taking the time to share your feedback. We’re happy to know that you had a comfortable stay overall and appreciated our clean rooms, courteous front desk team, and well-maintained amenities. Regarding the early morning disturbance, we sincerely apologize for the inconvenience caused. We would like to clarify that the noise came from a group of college students who had arrived early and were waiting for their bus in the parking area outside the hotel. This was not related to our housekeeping team. Our front office was informed about the issue at the time and took necessary steps to manage the situation. We appreciate your understanding and will continue to work on ensuring a peaceful environment for all our guests. We hope to welcome you back again soon!
Good Stay
Every things is good but including food ka copan par hed 150 rs given me and send my family in a restaurant.Not good.
Room: Super Deluxe Room
Hotel Sarkar Palace has replied on Wed May 28 14:18:08 IST 2025
Thank you for your feedback. We're glad to hear you were happy with most of your stay. We apologize for the inconvenience regarding the food coupon. We’ll definitely look into this and make sure such issues are avoided in the future. Your comfort and satisfaction are important to us.
Poor experience
Bad experience copartiv with price is very high and room and service is below standard no response of staff tv also not working and very old model also
Room: Sarkar Suite
Hotel Sarkar Palace
We’re sorry to hear about your experience. We always strive to offer top-notch room service and comfort to all our guests. The TV issue was due to the bad weather in Ooty, which occasionally affects the signal. Thank you for your feedback—we’ll keep working to improve and serve you better.
Good Stay
The room required additional cleaning, and the bathroom was unclean, with cockroaches observed on the wall. The kettle was non-functional. The bathroom did not have a soap holder or a shaving mirror. The food quality was satisfactory, but the service was slow, resulting in extended wait times. Overall, there is scope for improvement. Although a 24-hour checkout is common in hotels, the policy here is 12:30 PM to 11:30 AM. Nevertheless, we benefited from a late check-in at 6:30 PM and a late checkout at 12:30 PM. Considering the cost and the time constraints, there is potential for improvement.
Room: Sarkar Suite|Super Deluxe Room
Hotel Sarkar Palace
Thank you for your feedback. We’re sorry to hear about your experience. Just to clarify, the photos shared were taken after your check-in. We always aim to maintain clean and high-quality rooms. We’ll definitely look into your concerns and work on improving. Thank you for staying with us!
WoW!Ooty!!
Just a simple word WoW!!!... coz, it's a very prime location for all u need and want. Thanks to make my trip.
Room: Executive Double
Hotel Sarkar Palace
Thank you For Your Kind Words! We're so glad you enjoyed the location. Happy to be part of your trip—hope to see you again soon! 😊
Average Stay
Room & service is good. Few problem like you don't directly order food from room if you order also you will find difficulty to get plates. Landline phone directly to restaurant or reception is not there.
Room: Super Deluxe Room
Hotel Sarkar Palace has replied on Wed May 28 14:22:14 IST 2025
Thank you for your feedback. We're glad you were satisfied with the room and service. Regarding the landline, we apologize for the inconvenience. Due to heavy rainfall in Ooty, the landline connection faced technical disruptions which were beyond our immediate control. To ensure support, we provide our front office mobile number for guest assistance at any time. We appreciate your understanding and will continue working to improve your experience.
Average Stay
very good location and parking is a bit of pain and you can't plan your day early morning due to too much congested parking
Room: Ultra Double Deluxe
Hotel Sarkar Palace has replied on Wed May 28 14:26:00 IST 2025
Thank you for your feedback! We’re glad you liked the location. We do have a large parking area, but during peak season, heavy traffic and increased visitors can cause some congestion. We appreciate your understanding and are working to manage the parking better during busy times.
Sarkar
The location was good, it was in the middle of city where we can easily visit to the point we decided. Food and service was amazing.
Room: Executive Double
Hotel Sarkar Palace has replied on Wed May 28 14:27:16 IST 2025
Thank you for your wonderful feedback! We’re happy to hear you enjoyed our central location and had a great experience with the food and service. We look forward to welcoming you again soon!
Average Stay
Good location, quality foods all the facilities are near etc.
Room: Double Deluxe
Hotel Sarkar Palace has replied on Wed Apr 23 17:26:35 IST 2025
Thankyou For Your Review
Poor Stay
Towel and beding not clean Breakfast method horrible Location is good nearest to the market
Room: Super Deluxe Room
Hotel Sarkar Palace
Thank you for your review. We’re sorry to hear that you were not fully satisfied with your stay. However, we would like to clarify a few points: Our breakfast method is clearly mentioned and it was also explained to you at the front desk during check-in. Regarding cleanliness, we ensure all towels and bedding are properly cleaned and sanitized before every check-in. As per our policy, we only proceed with check-in after guests have inspected and approved the room. We appreciate your feedback and are always working to provide a better experience for our guests. Thank you for acknowledging our convenient location near the market.
Average Stay
The food quality is fine.but need to wait till 9am to receive the token.room too small and smelly.place of located easy access public transport and taxi .
Room: Double Deluxe
Hotel Sarkar Palace
We’re happy to know you enjoyed the food and found our location convenient for public transport and taxi access. We do apologize for the delay in providing the breakfast token. On that day, we experienced a high volume of early morning check-ins, which led to a slight delay in the distribution process. Regarding the room, we’ll definitely look into the concerns you mentioned and take necessary steps to ensure a fresher and more comfortable environment. We appreciate your understanding and hope to welcome you again with an even better experience.
Terrible Stay
am writing to express my disappointment regarding my recent stay at Sarkar Hotel, which fell far below my expectations based on the package I had booked. I had booked a 2-day stay with the all-inclusive package, which clearly mentioned breakfast included and a 10% discount on local travel services. However, the experience was very poor and not at all worth the amount I paid – approximately ₹4,500 per day. Upon arrival, the bedsheets provided were dirty, which was extremely unhygienic and unacceptable. As for the breakfast, we were only allowed a limit of ₹150 per person, which was never communicated in advance. This limited and unclear policy led to a disappointing start to our day. Overall, the condition of the room and the quality of service were not up to standard, and certainly not reflective of what was promised at the time of booking.
Room: Super Deluxe Room
Hotel Sarkar Palace
Thank you for your feedback. We’re sorry to hear that your stay did not meet your expectations. However, we would like to clarify that the bedsheets and room were properly cleaned and prepared before your check-in. Our housekeeping team follows strict hygiene protocols. We also noted that the photos you shared were taken after the bed had already been used, which may not accurately reflect the condition of the room at the time of check-in. Regarding breakfast, we do provide a complimentary option within a certain limit, which is standard practice and mentioned in our front desk communication. That said, we understand your concerns and will review how we communicate these details more clearly in the future. We always strive to offer good value and service, and we regret that your experience didn’t reflect this. Your feedback has been shared with the concerned departments for improvement. Thank you again for staying with us, and we hope to have the opportunity to serve you better in the future.
stay only hore
if you like to spend only the nights during stay at ooty, this hotel is ok. The smart door lock was not working, always was dependant on hotel staffs to open doors manually. but, hotel staffs were helpful.
Room: Double Deluxe
Hotel Sarkar Palace has replied on Thu Apr 03 19:14:41 IST 2025
Thank you for your feedback and for staying at Hotel Sarkkar Palace. We apologize for the issue with the smart door lock. We understand that it was inconvenient to rely on our staff to open the door, and we are working to fix this problem soon. We are glad to hear that our staff was helpful during your stay. Your kind words mean a lot to us, and we will continue to provide the best service possible. Your feedback helps us improve, and we hope to welcome you again for a better experience in the future.
Average Stay
The hotel is located in the main place, but there are no proper room lights, TV and fan switch are the same, unable to watch TV if you want to switch on fan
Room: Double Deluxe
Hotel Sarkar Palace has replied on Fri Mar 28 15:54:52 IST 2025
Thank you for your feedback. We appreciate you highlighting these concerns. We sincerely apologize for any inconvenience caused. Your comfort is our priority, and we will look into improving the room lighting and electrical setup to ensure a better experience. We hope to welcome you again with an improved stay.
Good and best sta
Main area and easy to transport speciality. very thing short distance. comfortable price stay and food
Room: Super Deluxe Room
Hotel Sarkar Palace
Thank you for your kind words! 😊 Our central location makes travel easy, with everything nearby. Glad you enjoyed the comfortable stay and tasty food at a great price. Hope to welcome you again soon!
Excellent Stay
Staying for the second time. Excellent budget friendly option near the botanical garden. Good support from the staff.
Room: Double Deluxe
Hotel Sarkar Palace has replied on Tue Mar 11 18:47:43 IST 2025
Thank you for staying with us again! 😊 We're glad you enjoyed our budget-friendly stay near the Botanical Garden and appreciated our staff's support. Looking forward to welcoming you back soon!
Good Stay
Good location was near center of city easy access to restaurantsand hotels, room ambiance also good, more spacious room.
Room: Double Deluxe
Hotel Sarkar Palace has replied on Wed Jan 15 18:11:50 IST 2025
Thank you for your kind words! We're happy to hear that you appreciated our central location and the spacious, comfortable rooms. It’s great to know that the ambiance met your expectations and that the nearby amenities added convenience to your stay. We look forward to welcoming you back to Hotel Sarkar Palace on your next visit to Ooty! 😊
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