facility is no way 3 star , only worth 800 or 1000 per night , room size 12 by 10 feet only, bed size 5 ×6 feet , bed was adjoining to wall on one side , door mat at wash door was pathetic . wash rooms at our house are more clean then this hotel . no side table , one chair was provided on asking . Iron small Almirha, with 2 self only. Restaurant was dim light .Small broken road outside. Worst experience .
Hotel Satyam (Near Mahakal Temple), Ujjain has replied on Thu May 02 17:49:48 IST 2024
Dear Guest,
Greetings from Hotel Satyam!
We apologize for your unsatisfactory experience at our hotel. We value your feedback and will address the issues you've mentioned promptly. Rest assured, we'll take steps to improve cleanliness standards, room amenities, and overall comfort. We aim to provide a superior experience for all our guests and regret that we fell short during your stay. Your concerns are taken seriously, and we appreciate the opportunity to make necessary improvements. We hope to have the chance to welcome you back and demonstrate our commitment to delivering exceptional service.
With warm regards
Hotel satyam and Team