The property is located near the beach and has a good location. However, guests have reported poor room service and rude behavior from staff. Some guests had to wait for a long time for their room to be cleaned and for their food to be delivered. The cleanliness of the rooms and bathrooms was also reported to be poor. The food was expensive and not up to the mark. Some guests also reported issues with amenities such as broken fixtures and lack of towels. Overall, the property needs improvement in terms of service and maintenance.