The property is located in the heart of Thekkady, making it easily accessible to the market and tourist attractions. The rooms are spacious and clean, with good amenities. However, some guests have reported issues with maintenance, such as old bedsheets and non-working plug points. The food quality and service have received mixed reviews, with some guests finding it good while others found it average or poor. The property staff have been described as friendly and polite, but some guests have reported issues with their communication skills. Overall, the property is suitable for short stays and offers value for money.