The property is located near the Golden Temple and Jallianwala Bagh, making it a convenient location for tourists. Guests appreciated the polite staff and room service. However, many guests complained about the poor cleanliness of the rooms and bathrooms, broken toilet seats, and lack of basic amenities like towels and soap. Some guests also mentioned the noisy atmosphere and lack of privacy. Overall, the property seems to have mixed reviews with some guests having a pleasant stay while others had a disappointing experience.