The property is located at a prime location on MG Marg, Gangtok. Guests have appreciated the good location and supportive staff. However, the property has received negative feedback for its poor cleanliness, bad smell, uncomfortable beds, and old facilities. Some guests have also complained about the unavailability of basic amenities like fans, intercom, and hot water. The complimentary breakfast is not sufficient and needs improvement. Overall, the property is suitable for budget travelers who can compromise on service and cleanliness.