Review Of Hotel Shahenshah Palace

Good trip

Rated 5.0 by Mohd Sarmad . Family Traveller . Nov 03, 2024

Polite, supportive and cooperative staff good location and ambience. Good greenery and garden area with open restaurant

Excellent Stay

Rated 5.0 by Saman Ahmad . May 31, 2023

It was a wonderful stay. Very friendly staff. They prepared fresh breakfast for us both the days, when we had to leave early. Our premier room was spacious, very neat and had a beautiful dal lake view.

Good staff and amazing location and view

Rated 5.0 by siddant sahu . Couple Traveller . Mar 26, 2021

Staff is good and helpful. They wear mask and follow the social distancing. Room was spacious and has ditect view of dal lake.

Excellent Stay

Rated 5.0 by Joginder Lal Mukhija . Business Traveller . May 14, 2019

I am still staying in the same hotel and I have to stay here for 4 more days.

View from the hotel was extraordinary

Rated 5.0 by Aditi . Couple Traveller . Aug 17, 2017

The location of the hotel was exceptionally good. It is situated near Dal lake and you can have the full lake view from your room. You can take a romantic walk around the lake in night. People are hospitable and room service even for your breakfast is available

Good Stay

Rated 4.0 by Mahesh Singh . Family Traveller . Jun 08, 2024

Hotel restaurant is very good and room service is excellent over all hotel property is very important location

Great place to relax

Rated 4.0 by Laxmi Murthy . Solo Traveller . Nov 15, 2017

Grand old hotel, one of the oldest in Srinagar. Beautiful location on the Dal Lake. Connectivity is an issue with regard to WiFi or telephones. Very helpful and friendly staff. Good food, but nothing local, as is common in hotels across India these days.

Average Stay

Rated 3.0 by ABHISHEK GUHA . May 20, 2023

Very poor service

Unclean room and poor service

Rated 3.0 by Vishnu Manohar . Couple Traveller . Dec 29, 2022

Rooms are okay to stay but the heater got off in the midnight. Wi-fi doesn’t connect until you get outside the room. The restaurants are a scam. They are unfriendly for any queries, charge high and take the balance as tip

Average

Rated 3.0 by jitendra kumar . Oct 12, 2022

Housekeeping service was very poor. At one night a mouse ate our food packet which was kept in our room. Breakfast time start at 8:30 am afterwards which is no use. Over all experience was average.

A possible great hotel rendered

Rated 3.0 by Rakesh Agarwal . Group Traveller . Apr 21, 2017

Great location, Good service by staff, Good Breakfast, Good facilities available but management mean and stingy and even downright insulting especially to MMT clients. We were not allowed checkout in spite of having presented the voucher at time of check in. Only after MMT support intervention was above resolved.

Need to improve the service

Rated 3.0 by Rohit Agarwal . Family Traveller . Apr 21, 2017

What could be a great hotel due to its excellent location and good infrastructure available turned out to be a bad experience for my family. Due to poor hotel management and their reluctance to provide the due facilities to guests of makemytrip.. No hot water in taps. Tea coffee maker provided only after asking for same. Breakfast quantity curtailed. Only hotel of several hotels booked by me through makemytrip which gave me a feeling of being unwanted guests by management.

Poor Stay

Rated 2.0 by RAGHWENDRA RANJAN . Group Traveller . Jul 12, 2019

Shower is not working, ac is not working. Very average Hotel. Tea pot not in the room. Food charge is very high