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Chand Chaura, Gaya | 3.4 km drive to Gaya railway station
125 Ratings, 61 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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This property is well-situated near Vishnupad temple, making it convenient for visitors. Guests appreciate the helpful staff and cleanliness, with spacious rooms offering basic amenities. However, there have been consistent complaints about the lack of an in-house restaurant and issues with room maintenance, including cleanliness and ventilation. Overall, it serves as a decent stay for families.
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Excellent Stay
"The rooms are great, and the support staff is excellent. If you visit, you must stay at this hotel!"
Room: Non AC
Excellent Stay
very good 👍
Room: Deluxe Room
Hotel Shankuntla Palace - 400 Mtr from Vishnupad Mandir has replied on Sat Oct 25 08:45:26 IST 2025
Thank you so much for your 5-star review! We’re delighted to hear that you enjoyed your stay at Hotel Shakuntla Palace, Gaya. Your appreciation means a lot to our team. We look forward to welcoming you again soon!
Excellent Stay
I feel comfortable to stay in this property,with my family,staffs are always helpful with us, and some discomfort in using some facilities like geysers in one room and toilet amenities to be updated.....
Room: Deluxe Room
Hotel Shankuntla Palace - 400 Mtr from Vishnupad Mandir has replied on Fri Oct 17 23:33:19 IST 2025
Thank you for sharing your valuable feedback. We’re glad to know that you and your family felt comfortable during your stay at **Hotel Shakuntla Palace** and appreciated our helpful staff. We sincerely apologize for the inconvenience caused due to the geyser and toilet amenities. Your suggestions are well noted, and we’ll ensure necessary improvements are made at the earliest to enhance guest comfort. We look forward to welcoming you again with an even better experience.
waste Hotel room
Waste Hotel only Demand extra amount and Room was Too Small. bekar hai saab
Room: Superior Deluxe Room
Hotel Shankuntla Palace - 400 Mtr from Vishnupad Mandir has replied on Fri Oct 17 23:33:40 IST 2025
Dear Guest, We’re sorry to hear that your experience did not meet your expectations. At **Hotel Shakuntla Palace**, we always strive to offer clean and comfortable rooms at fair prices. The room size and rates are clearly mentioned at the time of booking, and we never demand any extra charges beyond what is shown on your confirmed booking. However, we regret any misunderstanding and will surely look into your concern. We hope you’ll give us another chance to serve you better in the future.
Good Stay
Property's location is advantageous for visitors intending to visit Vishnupad temple or for Pindadaan. It is more in a Guest house nature and don't have any restaurant. But hotels are available nearby. I have to wait 20 minutes for check-in as Room wasn't ready, although I reached about 11.30 am.
Room: Deluxe Room
Hotel Shankuntla Palace - 400 Mtr from Vishnupad Mandir has replied on Mon Sep 22 07:46:07 IST 2025
Thank you for sharing your feedback. We are happy to know you found our location convenient for visiting the Vishnupad Temple and for Pinddaan. As you mentioned, we are more of a guest house in nature and do not have an in-house restaurant, but there are many good hotels and restaurants nearby for dining. We apologize for the short wait at check-in. Our standard check-in time is 12 noon, and since you arrived a little earlier, the room needed a few more minutes to be made ready. We appreciate your patience and understanding. Your feedback is valuable to us, and we look forward to welcoming you again at Hotel Shakuntla Palace on your next visit to Gaya.
Average Stay
Check out time was very early . It must be at 1 pm. It’s very costly as compared to facilities provided
Room: Queen Room With Balcony
Hotel Shankuntla Palace - 400 Mtr from Vishnupad Mandir has replied on Wed Sep 17 14:00:10 IST 2025
Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize if the check-out time felt inconvenient. Our standard check-out time is set at 11:00 AM to allow sufficient time for cleaning and preparing rooms for incoming guests. However, we do offer late check-out options upon request, subject to availability. We also regret to hear that you found the pricing high in comparison to the facilities. We constantly strive to provide good value for our guests, and your comments have been shared with our management team for review and improvement. Your feedback is important to us, and we hope to have the opportunity to serve you better in the future. Warm regards, Hotel Shakuntla Palace Management
Good Stay
It was a good experience. Hotel was maintenance and staffs behaviour was good,they provide good services.
Room: Queen Room With Balcony
Hotel Shankuntla Palace - 400 Mtr from Vishnupad Mandir has replied on Wed Sep 17 14:01:19 IST 2025
Dear Guest, Thank you so much for your kind words! We’re delighted to know that you had a good experience at Hotel Shakuntla Palace. It’s wonderful to hear that you were happy with the cleanliness, our team’s behavior, and the services provided. Your appreciation means a lot to us and encourages our staff to continue delivering excellent hospitality. We look forward to welcoming you again soon! Warm regards, Hotel Shakuntla Palace Management
Poor Stay
late check out not allowed not even late 5 minutes staff is not cooperative i stayed there 11 sep to 12sep
Room: Deluxe Room
Hotel Shankuntla Palace - 400 Mtr from Vishnupad Mandir
Thank you for your feedback. We sincerely regret that your experience did not meet your expectations. As clearly communicated in advance, during the period of Pitripaksha — a time of extremely high occupancy — we are unfortunately unable to accommodate early check-ins or late check-outs, even for a few minutes, in order to manage the schedule and cleanliness for all incoming guests. That said, we apologize if our staff came across as uncooperative or impolite. This is certainly not the level of hospitality we aim to provide, and we will look into the matter to ensure that all guest interactions are handled with more empathy and professionalism in the future. We appreciate your understanding and hope to have the opportunity to serve you better next time. Warm regards,
good
staff acha tha or room bhi thik hai lekin thoda or safai ka dhayan rakhna chahiye
Room: Deluxe Room
Hotel Shankuntla Palace - 400 Mtr from Vishnupad Mandir
आदरणीय अतिथि, आपका धन्यवाद कि आपने अपने अनुभव हमारे साथ साझा किया। हमें खुशी है कि आपको हमारा स्टाफ और कमरा पसंद आया। साथ ही, आपने सफाई को लेकर जो सुझाव दिया है, हम उसे पूरी गंभीरता से लेंगे। हमारे लिए साफ-सफाई प्राथमिकता है और हम इस दिशा में सुधार के लिए आवश्यक कदम उठाएंगे। आपका दोबारा स्वागत करने का हमें अवसर मिले, यही हमारी आशा है। सादर, hotel shakuntla palace
behaviour
behaviour of the hotel mens is unlikely, they charged extra money and also they asked for tip behaviour of the hotel mens is unlikely, they charged extra money and also they asked for tips
Room: Non AC
Hotel Shankuntla Palace - 400 Mtr from Vishnupad Mandir has replied on Mon Aug 25 11:30:28 IST 2025
Always remember to say 'thank you' in response to any review
NOT recommended.
Rooms are not good as described. No breakfast. Service is very very poor. The staffs has no humanity. I will not recommend to promote the hotel in your eavesite.
Room: Non AC
Hotel Shankuntla Palace - 400 Mtr from Vishnupad Mandir has replied on Mon Sep 15 10:32:09 IST 2025
We are very sorry to hear that your experience with us was disappointing. Your feedback regarding the condition of the rooms, lack of breakfast, and service quality is taken seriously. We sincerely apologize if the rooms did not meet your expectations or match the description. Our goal is to provide accurate information and a comfortable stay, and we clearly fell short in your case. We are especially concerned by your comments about the behavior of our staff. This is not acceptable, and we will be investigating this matter thoroughly. Every guest deserves to be treated with respect and care, and we apologize if that standard was not upheld. We appreciate your honesty, and though we regret that we did not meet your expectations, your feedback will help us improve. If you are open to discussing your experience further, please reach out to us directly. Sincerely,
Good place for family
A very good hotel to stay for family. Convenient place and good enough service.
Room: Deluxe Room
Hotel Shankuntla Palace - 400 Mtr from Vishnupad Mandir has replied on Mon Jul 21 12:25:17 IST 2025
Thank you so much for your kind words and positive feedback! We’re delighted to know that you and your family had a comfortable stay with us and found our location and service convenient. It was a pleasure to host you, and we look forward to welcoming you back to Hotel Shakuntla Palace on your next visit. Warm regards, Manoj Kumar
Average Stay
The room was good we stayed in the 7 bedroom room but there was only one a/c and wall mounted fans it did not cool the room at all and the bathroom had no proper ventilation and the was not cleaned it say hot water is also there but only got cold water Overall its a good place to stay but need to up the sanitary level
Room: 7 BED FAMILY ROOM
Hotel Shankuntla Palace - 400 Mtr from Vishnupad Mandir has replied on Mon Jun 30 17:53:37 IST 2025
Dear Guest, Thank you for sharing your feedback with us. We’re glad to hear that you found our place good overall and appreciate you choosing to stay in our 7-bedroom accommodation. We sincerely apologize for the inconvenience caused by the cooling arrangement and bathroom cleanliness. Your comments regarding ventilation, hot water availability, and sanitation have been noted, and we are taking immediate steps to improve in these areas. Guest comfort is very important to us, and your suggestions help us serve you better in the future. We hope to have the opportunity to welcome you again with an improved experience. Warm regards, Team Shakuntala Palace
Excellent Stay
well behaved person are there, no mosquitoes, liquid mosquito coil are there, cleaning, also they allow me after 10.00 am to till housekeeper came.
Room: Non AC
Hotel Shankuntla Palace - 400 Mtr from Vishnupad Mandir has replied on Mon Jul 21 12:25:52 IST 2025
Thank you for your kind and detailed feedback. We’re truly glad to hear that you had a comfortable experience at Hotel Shakuntla Palace. Our team takes pride in maintaining cleanliness and ensuring a pleasant stay for all our guests, and we’re happy you noticed the small touches like mosquito protection and flexibility with check-out. Your words mean a lot to us, and we look forward to welcoming you again in the future. Warm regards, Owner, Manoj Kumar Hotel Shakuntla Palace
Excellent Stay
It was comfortable and co operative
Room: Deluxe Room
Hotel Shankuntla Palace - 400 Mtr from Vishnupad Mandir has replied on Mon Jun 30 17:53:03 IST 2025
Dear Guest, Thank you for your kind feedback! We’re happy to know your stay was comfortable and that you found our team cooperative. It was a pleasure hosting you, and we hope to welcome you again soon! Warm regards, Team Shakuntala Palace
Excellent Stay
i stay with my family. nice place to stay. staff behaviour good. I advise to all visit.
Room: Deluxe Room
Hotel Shankuntla Palace - 400 Mtr from Vishnupad Mandir has replied on Mon Jun 30 17:52:40 IST 2025
Dear Guest, Thank you for your kind words! We’re delighted to know you and your family had a pleasant stay with us. It’s wonderful to hear that you found our place nice and appreciated the behavior of our staff. Your recommendation truly means a lot to us. We look forward to welcoming you and your loved ones again soon! Warm regards, Team Shakuntala Palace
Gaya trip
I had a comfortable stay at Hotel Shakuntala palace. Access to the hotel can be easily googled. Parking is paid and at a walking distance as the hotel is on busy and narrow road. It is very close to Vishnu pad mandir almost 500 mts. Room was queen-balcony attached so could enjoy sunlight. Most amenities n toiletries provided. Considerate and helpful staff.
Room: Queen Room With Balcony
Hotel Shankuntla Palace - 400 Mtr from Vishnupad Mandir has replied on Mon Jun 30 17:51:43 IST 2025
Dear Guest, Thank you for taking the time to share such detailed feedback about your stay at Hotel Shakuntala Palace. We’re delighted to hear that you had a comfortable stay and enjoyed the sunlight from the balcony room, along with the amenities and the helpfulness of our staff. We're also glad our location near Vishnupad Mandir added convenience to your visit. Regarding parking, we understand the concern and appreciate your understanding given the location of the hotel on a busy and narrow road. We’re continuously working to enhance guest comfort wherever possible. We look forward to welcoming you again soon! Warm regards, Team Shakuntala Palace
Excellent Stay
very good experience.. nice stay and clean rooms.. good for quick stay.. polite and good service by hotel management
Room: Queen Room With Balcony
Hotel Shankuntla Palace - 400 Mtr from Vishnupad Mandir has replied on Mon Jun 30 17:50:50 IST 2025
Dear Guest, Thank you for your wonderful feedback! We’re glad to know you had a very good experience and appreciated the clean rooms, quick-stay convenience, and our team's polite service. It was a pleasure hosting you, and we hope to welcome you back again soon! Warm regards, Team Shakuntala Palace
expe
good experience, location is well connected with important places. food was pleasant.services and amenities are excellent
Room: Deluxe Room
Hotel Shankuntla Palace - 400 Mtr from Vishnupad Mandir has replied on Mon Jun 30 17:50:25 IST 2025
Dear Guest, Thank you so much for your kind words! We’re delighted to hear that you had a good experience and enjoyed our convenient location, pleasant food, and excellent services and amenities. Your satisfaction is our top priority, and feedback like yours truly motivates our team. We look forward to welcoming you again soon at Shakuntala Palace! Warm regards, Team Shakuntala Palace
Average Stay
Breakfast charges too high for only idli or puri bhaji
Room: Family Double Room
Hotel Shankuntla Palace - 400 Mtr from Vishnupad Mandir has replied on Fri May 09 20:31:52 IST 2025
Thank you for your feedback regarding the breakfast charges. We appreciate you bringing this to our attention. We'll definitely review the pricing to ensure it reflects fair value for the items offered. Your input helps us improve, and we hope to serve you better on your next visit.
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