The property is located in a good area and has a helpful staff. However, guests have reported issues with cleanliness, maintenance, and noise. Some guests have complained about dirty rooms, smelly bathrooms, and broken amenities. The noise from the pub on the ground floor has disturbed guests' sleep. Additionally, the food quality is not up to the mark and the prices are high. Overall, the property has mixed reviews with some guests having a good experience while others have faced several issues.