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Review Of Hotel Sheetal Plaza0123401234

Varachha, Surat | About a minute walk to Surat Railway Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.0
    Very Good

    290 Ratings, 137 Reviews

    excellent
    40%
    very good
    37%
    average
    13%
    poor
    3%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 4
    • 3
    • 4
    • 2
    • 5
    • 4
    • 4
    • 4

    Rating Categories

    • Location4.2
    • Cleanliness3.9
    • Room4.0
    • Food3.4
    • Hospitality4.0
    • Value For Money3.9
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    We are using generative AI to show you summarised user review

    Review Summary

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    The property boasts a prime location just opposite Surat railway station, making it super convenient for travelers. Guests appreciate the cleanliness, spacious rooms, and polite staff. Quick room service and good food options add to the experience. While the entrance might be tricky to find, overall, most guests enjoy their stay due to the excellent amenities and cooperative management.

    Sort by:

    Positive first
    3.0

    check what they offering in complementary, Sab Garbad Hai Baba

    mevada p.business

    I asked for the water bottle, waiter came with bottle and said to pay bill. I told him that did you not offer free bottle for a day, so he agreed on this but he went back along with bottle and came back with other unbranded water bottle, I asked him why did you change Bisleri to Veta warer bottle than he said that on chargeable basis they offer Bisleri and as complementary they offer Veta.

    Travel Month: Aug 2025

    Room: Deluxe Room

    Hotel Sheetal Plaza has replied on Sat Aug 23 11:07:21 IST 2025

    DEAR SIR/MADAM, FOR YOUR UNDERSTANDING,WE HAVE TWO TYPES OF WATER BOTTLES IN OUR HOTEL ONE IS CHARGEBLE (BISLERI)AND ANOTHER IS COMPLEMENTERY(NEXA) IF YOU ORDERED FOR COMPLEMENTRY SO THE WAITER HAS GIVEN YOU NEXA BOTTLE, IF YOU TOLD US THAT YOU WANT THE BISLERI BOTTLE WE HAD GIVEN TO YOU AS FREE,

    2.0

    Poor Stay

    umesh.

    I had booked my room , but upon arrival, I was told that I would need to pay extra for a better room. The staff mentioned that if I had booked the room directly (offline), they could have given me a better room at a lower price than what I paid . This was disappointing and felt unfair.

    Travel Month: Jun 2025

    Room: Deluxe Room

    Hotel Sheetal Plaza has replied on Sat Aug 23 11:11:33 IST 2025

    DEAR SIR, YOU HAVE BOOKED DELUXE ROOM AND IF YOU WANT UPGRADED ROOM SO AS PER HOTEL POLICY FOR UPGRADED ROOM WILL CHARGE FOR IT AND WE HAVE ALREADY GIVEN A FEEDBACK TO THE STAFF REGARDING SAME.

    5.0

    Excellent Stay

    kaushal s.family with 2 kids

    Location is near Surat railway station Amenities are really Great as room are big. Team services are quick

    Travel Month: May 2025

    Room: Super Deluxe Room

    Hotel Sheetal Plaza has replied on Sat Aug 23 11:12:33 IST 2025

    DEAR SIR, THANK YOU FOR YOUR VALUEBLE FEED BACK AND TIME.

    5.0

    Room

    malik h.business

    Good staff are also polite and service is good. Clean room.

    Travel Month: Mar 2025

    Room: Deluxe Room

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    Hotel Sheetal Plaza has replied on Sun Apr 06 10:55:42 IST 2025

    THANK YOU FOR YOUR VALUABLE TIME AND FEEDBACK. REGARDS HOTEL SHEETAL PLAZA

    3.0

    Only for Bachelors Men and not for couples and famil

    vaibhav s.loyalty-iconcouple

    The hotel is situated in dense market place near Surat Railway station. it doesn't have exclusive entrance or parking. The entrance is through small Galli of shops, Hotels etc. and then you climb by staircase. The hotel is for bachelor or group of men travelling. Not for family or couples.

    Travel Month: Jan 2025

    Room: Deluxe Room

    Hotel Sheetal Plaza has replied on Sun Apr 06 10:56:37 IST 2025

    THANK YOU FOR YOUR VALUABLE TIME AND FEEDBACK. REGARDS HOTEL SHEETAL PLAZA

    5.0

    Worth the money

    dhananjay s.business

    Amenities were very good and services were top notch. Fully sensor based equipments. Hence kinda cool.

    Travel Month: Jan 2025

    Room: Deluxe Room

    Hotel Sheetal Plaza has replied on Sun Apr 06 10:55:58 IST 2025

    THANK YOU FOR YOUR VALUABLE TIME AND FEEDBACK. REGARDS HOTEL SHEETAL PLAZA

    5.0

    best peaceful stay always!!

    satabdi m.loyalty-iconsolo

    Awesome and comfortable stay always. Staff behaviour, room service, cleanliness, hygiene are all that matters. And the hotel is great in that. Thanks sheetal hotel

    Travel Month: Jul 2024

    Room: Deluxe Room

    • user photos

    Hotel Sheetal Plaza has replied on Sun Aug 11 11:58:31 IST 2024

    Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

    2.0

    Bad rooms need to improve rat and facilities

    ankit s.business

    Room was not good as per the price need to improve the facilities not readable to others to this prise but staff are good and polite

    Travel Month: May 2024

    Room: Deluxe Room

    Hotel Sheetal Plaza has replied on Tue Jul 02 21:28:12 IST 2024

    Your review is important to us.But you will hardly find the cleanliness and services of our rooms in any hotel.It is our pleasure that you visited our hotel. Visit again

    3.0

    Average Stay

    arati.loyalty-iconbusiness

    Though the location was convenient to stay, we had one issue that the bathroom were sensor based, it have us a feeling that there was camera in the bathroom, which they proceed that it was not but it was not a comfortable feeling

    Travel Month: May 2024

    Room: Deluxe Room

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    Hotel Sheetal Plaza has replied on Tue Jul 02 21:32:16 IST 2024

    Sir, there is no camera in the bathroom of our hotel and the sensor has been installed so that if a customer forgets to switch off the light button, the sensor automatically switches off the ligh visit again ARATI

    5.0

    Highly satisfied and recommended.

    manohar s.family

    I am highly satisfied with the rooms, ambience, cleanliness, most importantly the staff. I booked 4 rooms with 12 guests. They are really taking care of guests, trying hard to serve. They allowed for early checkin and arranged to stay late after checkout with minimal cost. (time as per my train schedule). Rooms are the same as in pics. Location:5min walk from station food: good thank you hotel. Will recommend you for future stays.

    Travel Month: May 2024

    Room: Deluxe Room

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    Hotel Sheetal Plaza has replied on Tue Jul 02 21:33:52 IST 2024

    Dear MANOHAR. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

    5.0

    Go for it we had a great deal

    aarsh g.loyalty-iconfamily

    The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown

    Travel Month: Apr 2024

    Room: Deluxe Room

    Hotel Sheetal Plaza has replied on Tue Jul 02 21:34:37 IST 2024

    Dear AARSH. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

    3.0

    Good location

    abhishek s.loyalty-iconsolo

    Hotel is near to station hence one can get local transport easily. Room are small in size for single person they gave room with twin bed. Hotel need to do a pest control there were flies in the room.

    Travel Month: Apr 2024

    Room: Deluxe Room

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    Hotel Sheetal Plaza has replied on Tue Jul 02 21:37:35 IST 2024

    Your review is important for us and we do trap pest control every month, but we will check that too.

    5.0

    Great place to stay

    kahar h.loyalty-iconbusiness

    Room size is big friendly staff breakfast/lunch/dinner available in the room good and verities of foods clean room walking distance from railway station and bus stop maintained hygienic

    Travel Month: Apr 2024 (3-Night Stay)

    Room: Deluxe Room

    Hotel Sheetal Plaza has replied on Tue Jul 02 21:35:00 IST 2024

    Dear KAHAR. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

    3.0

    Hotel sheetal plaza, surat railway station review

    anurag j.solo

    The hotel is within walking distance of the train station. However, the options of buffet breakfast were limited. The hotel and the rooms are neat and clean. However, mattresses and pillows were really hard. The hotel staff was well behaved and helpful. Public transportation is easily available right outside the hotel. Moreover lots of eating options available in the market right outside the hotel are also there.

    Travel Month: Apr 2024

    Room: Deluxe Room

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    Hotel Sheetal Plaza has replied on Tue Jul 02 21:38:45 IST 2024

    Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

    5.0

    Excellent hotel stat

    ajay k.family

    Good location. The hotel staff are very friendly and helpful. The room is very neat and clean with all modern amenities. Superb! what a budget friendly stay!

    Travel Month: Apr 2024

    Room: Deluxe Room

    Hotel Sheetal Plaza has replied on Sat Apr 13 13:15:29 IST 2024

    Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

    5.0

    Good experience

    vinesh r.family

    Very mature and responsible team. Well maintained rooms. The exterior was a bit shabby, but the inside was really good and a 3 star level at a cheap price

    Travel Month: Mar 2024

    Room: Deluxe Room

    Hotel Sheetal Plaza has replied on Sat Apr 13 13:16:34 IST 2024

    Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

    4.0

    Good sta

    divya c.loyalty-iconfamily

    The hotel is at a walkable distance from the railway station. The rooms are not big but since it's a budget property, they are clean. Breakfast served was also good

    Travel Month: Apr 2024

    Room: Deluxe Room

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    Hotel Sheetal Plaza has replied on Sat Apr 13 13:17:19 IST 2024

    Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

    5.0

    Awesome stay!

    satabdi m.loyalty-iconbusiness

    It’s always lovely and comfortable stay at sheetal plaza. Hotel room is hygienic and clean. Everything works properly. Staff are very friendly and attentive. Thank you so much. Will visit again

    Travel Month: Mar 2024

    Room: Deluxe Room

    • user photos
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    Hotel Sheetal Plaza has replied on Sat Apr 13 13:18:06 IST 2024

    Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

    3.0

    Average Stay

    prasan r.loyalty-iconcouple

    Average experience. Location near station, ideal for business travellers. Not suited for couples requiring non smoking rooms

    Travel Month: Mar 2024

    Room: Deluxe Room

    Hotel Sheetal Plaza has replied on Sat Mar 23 23:32:37 IST 2024

    Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

    5.0

    Superb stay

    pradeep s.loyalty-iconbusiness

    Clean & neat. Polite staff, reception mr. Ansari and room service boys. Fast and prompt service. Located at the heart of surat city and bang opposite surat railway station. Just walking distance. Bathroom was quite spacious and neat.

    Travel Month: Feb 2024

    Room: Deluxe Room

    Hotel Sheetal Plaza has replied on Sat Mar 23 23:32:22 IST 2024

    Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

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