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Topsia, Kolkata
407 Ratings, 205 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the spacious and clean rooms, friendly and helpful staff, and delicious food. The service is often highlighted as excellent, with staff going out of their way to ensure a pleasant stay. The property's location is also notable for being easily accessible and near attractions. However, some mention minor issues with food variety and amenities.
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Specialy thank to Ankit ji & Sumit ji Front office staff Very help full
Our stay was truly enjoyable. The room was spacious, clean, and very comfortable, making our stay pleasant and relaxing. We also really enjoyed the food; it was delicious, well-prepared, and offered a good variety. One of the highlights of our experience was the staff – they were extremely helpful, polite, and always ready to assist with a smile. Their warm and attentive service made us feel welcome and well taken care of throughout our stay. Overall, it was a memorable and satisfying experience. Specialy thank to Ankit ji & Sumit ji Front office staff Very help full.
Room: Standard Room
Hotel Sheldon International
Thank you so much for your kind words! We're delighted to hear that you had a great experience with our service. A special thanks for recognizing Ankit & Sumit — he truly is a valued member of our team, and your appreciation means a lot. We look forward to welcoming you back soon! Warm regards, Team Sheldon........
Excellent Stay
Verry.Good.Service.
Room: Standard Room
Hotel Sheldon International has replied on Fri Sep 19 10:40:59 IST 2025
"Thank you so much for your kind words! We’re delighted to know you found our rooms clean and comfortable, and that your stay was truly worth it. Your appreciation motivates us to keep providing the best hospitality. Looking forward to welcoming you again soon..
Excellent Stay
Very nice service and staff is good specially Aniket receptionist was a very good helpful person
Room: Standard Room
Hotel Sheldon International
Thank you so much for your kind words! We're delighted to hear that you had a great experience with our service. A special thanks for recognizing Aniket — he truly is a valued member of our team, and your appreciation means a lot. We look forward to welcoming you back soon! Warm regards, Team Sheldon.....
average
non boiled chicken as lunch given during my visit to Kolkata, okish hotel for the budget, electric trip non boiled chicken as lunch given during my visit to Kolkata, okish hotel for the budget, electric trips
Room: Standard Room
Hotel Sheldon International has replied on Mon Aug 18 19:33:05 IST 2025
Thank you for sharing your feedback with us. We're sorry to hear that the lunch did not meet your expectations and that you experienced electrical issues during your stay. We understand how these inconveniences can affect your overall experience, and we sincerely apologize. Your comments are important to us and have been shared with the concerned teams to ensure improvements are made. We're glad to know you found the hotel acceptable for the budget, and we hope to offer you a much better experience in the future. Thank you once again for your valuable input.
Excellent Stay
Very nice service and specially receptionist aniket was ka great full and helpful person all staff is very polite
Room: Executive Room
Hotel Sheldon International
Thank you so much for your kind words! We're delighted to hear that you had a great experience with our service. Your special mention of Aniket is truly appreciated — we’ll be sure to pass on your compliments to him. We're also glad that you found our entire staff polite and helpful. It was a pleasure having you with us, and we look forward to welcoming you again soon!
Nice Stay
Nice and cozy stay with a good view of the city . Food was excellent and the staffs were also cooperative.
Room: Standard Room
Hotel Sheldon International has replied on Tue Aug 12 13:44:00 IST 2025
Thank you so much for your kind words! We're delighted to hear that you had a great experience with our service. We look forward to welcoming you back soon! Warm regards, Sheldon Group of Hotels.
Excellent Stay
all service is good specially receptionist aniket was great helpful person and staff is good
Room: Standard Room
Hotel Sheldon International
Thank you so much for your kind words! We're delighted to hear that you had a great experience with our service. A special thanks for recognizing Aniket — he truly is a valued member of our team, and your appreciation means a lot. We look forward to welcoming you back soon! Warm regards, Team Sheldon..
Average and overpriced, but can stay if in a pinch
Stayed here for two nights. Location is okay as it is situated on the main road however there are multiple low quality bars just by the hotel so it can be unsafe for women visitors (eve teasing etc.) Amenities are okay/below par. The toilet seat was broken but was repaired once asked. Staff behaviour was very good. Overall average experience, price is a bit higher for the level of qualit y provided
Room: Standard Room
Hotel Sheldon International
Thank you for sharing your feedback. We're glad to know you found our staff's behavior commendable — we take pride in their professionalism and hospitality. We sincerely regret the inconvenience caused due to the initial issue with the toilet seat and are glad it was resolved promptly. Regarding your safety concerns, we’d like to assure you that the safety and comfort of our guests, especially women, is a top priority for us. Our property is staffed by both men and women, and we maintain 24x7 surveillance along with trained personnel to ensure a secure and respectful environment for everyone. While we are located on the main road for accessibility, we continuously strive to create a peaceful and welcoming experience within the premises. We appreciate your feedback on pricing and amenities, and will definitely take it into account as we work to improve our services. We hope to welcome you again for a more seamless and comfortable stay.
Shel DON
Great experience! While the staff were warm and helpful, the hotel itself didn’t quite live up to expectations.
Room: Superior Room
Hotel Sheldon International has replied on Tue Jun 10 18:18:56 IST 2025
Thank you so much for your kind words! We're thrilled to hear you had an awesome experience and that our staff made a great impression. Your feedback truly means a lot to us. We look forward to welcoming you back soon.
Excellent Stay
Very caring and pleasing staff and comfortable stay at the hotel.
Room: Standard Room
Hotel Sheldon International has replied on Sat Jun 07 20:45:55 IST 2025
Thank you so much for your kind words! We're thrilled to hear you had an awesome experience and that our staff made a great impression. Your feedback truly means a lot to us. We look forward to welcoming you back soon.
Excellent Stay
Very nice service all food was good aniket person was very polite and helpful person
Room: Standard Room
Hotel Sheldon International has replied on Sun May 25 14:02:56 IST 2025
Thank you so much for your kind words! We're thrilled to hear you had an awesome experience and that our staff made a great impression. Your feedback truly means a lot to us. We look forward to welcoming you back soon.
Excellent Stay
Everything is awesome all staffs are excellent also
Room: Executive Room
Hotel Sheldon International has replied on Thu May 22 19:53:10 IST 2025
Thank you so much for your kind words! We're thrilled to hear you had an awesome experience and that our staff made a great impression. Your feedback truly means a lot to us. We look forward to welcoming you back soon.
Excellent Stay
Excellent service
Room: Standard Room
Hotel Sheldon International has replied on Tue Apr 29 20:29:53 IST 2025
Thank you for your wonderful feedback! We're glad you are enjoyed our clean rooms and amazing service. Your kind words mean a lot to us! Looking forward to welcoming you again soon. Regards Opration Manager Aniket
Superb service
Excellent supportive staff, cleanliness good, food availability ossum must stay hotel i budget friendly
Room: Standard Room
Hotel Sheldon International has replied on Tue May 06 17:52:49 IST 2025
Thank you so much for your kind words! We're delighted to hear that you enjoyed our supportive staff, cleanliness, and food options. It means a lot to us that you found your stay comfortable and budget-friendly. We look forward to welcoming you back again soon.
Good Stay
Property location is really good. Easily accessible. Food is good too. The best part about them is their staff. They are really helpful and friendly as well.
Room: Superior Room
Hotel Sheldon International has replied on Sat Apr 19 16:40:46 IST 2025
Thank you for your wonderful feedback! We're glad you enjoyed our clean rooms and amazing service. Your kind words mean a lot to us! Looking forward to welcoming you again soon.
Excellent Stay
Excellent service and cooperative staff! must visit for corporates
Room: Standard Room
Hotel Sheldon International
Thank you for your wonderful feedback! 😊 We're glad you enjoyed our clean rooms and amazing service. Your kind words mean a lot to us! Looking forward to welcoming you again soon. 💙✨
Excellent Stay
The stay was beautiful. The rooms was very clean . I made an early check in request they provide me the room at 12 pm. The best thing was the food the food was awosome. The swimming pool was clean and the hotel staff was very friendly to u.
Room: Superior Room
Hotel Sheldon International
Thank you for your kind words! 😊 We're delighted to hear that you had a beautiful stay and enjoyed our clean rooms and prompt early check-in service. It’s especially wonderful to know that you loved the food—we take great pride in delivering an amazing culinary experience! Looking forward to welcoming you back soon. 💙✨
Terrible Stay
Hotel is not even remotely close to what’s shown , very poorly maintained with untidy linen and dirty restrooms
Room: Superior Room
Hotel Sheldon International
We’re truly sorry to hear about your experience. This is not the standard of service we strive to provide, and we sincerely apologize for any inconvenience caused. Your feedback is invaluable, and we will address these concerns with our team immediately. Please reach out to us directly—we’d love the opportunity to make things right.
very bad experience don’t visit
Vry bad experience lot of mosquitoes,life danger insects found in bathroom,bad smell but location is good
Room: Superior Room
Hotel Sheldon International has replied on Mon Feb 24 19:22:27 IST 2025
We sincerely apologize for the inconvenience you faced during your stay. Your comfort and safety are our top priorities, and we take this feedback very seriously. Our team is addressing the issue immediately to ensure a better experience for our guests. We truly appreciate your honest feedback and the positive note on our location. Please allow us the opportunity to serve you better in the future.
Excellent Stay
familyEvery thing is ok good service best food quality receptionist aniket was very good helpful person. Nice location
Room: Standard Room
Hotel Sheldon International has replied on Sat Feb 15 22:06:14 IST 2025
THANKES FOR YOUR POSITIVE REVIEWS. SIR
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