Guests appreciated the staff's friendly behavior and service, noting it was particularly good for solo travelers. The property is conveniently located near the Lucknow Railway Station and has decent food options, though some found it a bit pricey. However, cleanliness is a major concern with reports of unclean rooms, badly maintained bathrooms, and stained linens. Some guests experienced issues with room amenities, such as non-working toilets and lack of toiletries. Overall, there are mixed reviews on experience and value for money.