The property is located at a prime location on the Mall Road, making it easily accessible to all the major attractions. The staff is polite and helpful, providing prompt service. The rooms are spacious and clean, with comfortable beds. The food quality is good, but the breakfast options need improvement. The property offers a decent view of the city from the rooms and the terrace. However, some guests faced issues with cleanliness, maintenance, and amenities. Overall, it's a good property for a comfortable stay in Shimla.