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Review Of Hotel Shivaay Inn

Hardoi, Hardoi

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    • family
    3.5
    Very Good

    33 Ratings, 16 Reviews

    excellent
    39%
    very good
    18%
    average
    9%
    poor
    15%
    bad
    18%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 3
    • 5
    • 4
    • 5
    • 5
    • 3
    • 1
    • 1
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the friendly staff and the delicious, home-like food at the property. The spacious rooms and the comfortable atmosphere are also highlights. However, some guests mention issues with cleanliness, maintenance, and a lack of basic amenities like room service. There were also complaints about poor hygiene and management of facilities. Overall, the property has its strong points alongside a few areas needing attention.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    raghvendra s.business

    The hotel staff and services are very good and especially the Food quality and taste is very delicious like home made.

    Travel Month: Jan 2025

    Room: Deluxe

    • user photos
    • user photos
    5.0

    Excellent Stay

    komal k.business

    The hotel offered a comfortable and relaxing atmosphere for my recent stay. The staff were incredibly friendly and accommodating, always ready with a smile and helpful. Overall, my experience at the hotel was quite pleasant and i would gladly recommend it to others.

    Travel Month: Dec 2024

    Room: Deluxe

    5.0

    Excellent Stay

    vinayak m.

    good 👍

    Travel Month: Dec 2024

    Room: Deluxe

    2.0

    Poor Stay

    sumit k.

    No room service is there, mosquitoes in room,

    Travel Month: May 2024

    Room: Deluxe

    Hotel Shivaay Inn has replied on Mon Oct 14 18:14:34 IST 2024

    Room service available now sir the issie has been addressed will love if you give us a second chance to cater your needs .

    1.0

    Terrible Stay

    bibin s.loyalty-iconbusiness

    Room, toilet, bedsheets, etc were not not cleaned at all. Food served was real waste of money and the amount charged was really exuberant. I would not recommend this property to anyone.

    Travel Month: May 2024

    Room: Deluxe

    • user photos
    • user photos
    • user photos

    Hotel Shivaay Inn has replied on Mon Oct 14 18:13:35 IST 2024

    Really sorry to hear this sir have addressed the issue and the responsible staff has been fired . Will definitely make it up to you if you visit again .

    2.0

    Pathetic basic amenities

    avadhesh s.loyalty-iconsolo

    Dint like the absence of soap, tooth brush etc the basic necessities. Absence of order in option even though it was situated at the city center. Overall a very bad stay experience. Basant leela, a much better experience

    Travel Month: Jul 2023

    Room: Deluxe

    Hotel Shivaay Inn has replied on Mon Oct 14 18:11:51 IST 2024

    Amenities and other stuff are in order sir really sorry you had to face this will definitely make it up to you if you visit again

    2.0

    Behaviour of staff

    vasu t.couple

    Deny my food order, behaviour

    Travel Month: Dec 2022

    Room: Deluxe

    • user photos
    • user photos

    Hotel Shivaay Inn has replied on Thu Jan 05 14:24:27 IST 2023

    Really sorry for the inconvenience will definitely look into it and make sure it never happens again

    2.0

    Hotel Shivaay Inn stay

    ratan b.business

    The rooms were large but poorly maintained. Geysers were not working. The foods were prepared by the service staffs only. Foods served were not tasty and hygienic. Very poor management of facilities.

    Travel Month: Sep 2022 (6-Night Stay)

    Room: Deluxe

    Hotel Shivaay Inn has replied on Thu Jan 05 14:23:49 IST 2023

    We will definitely take this into consideration and act upon it asap

    5.0

    Spacious rooms

    vikas s.solo

    Rooms are very spacious. Staff behaviour is nice

    Travel Month: Jun 2022

    Room: Deluxe

    Hotel Shivaay Inn has replied on Fri Nov 08 19:27:36 IST 2024

    Thankyou sir

    1.0

    Bathroom issue

    rakesh k.family

    Insects in bathroom flash is not working tv not working

    Travel Month: May 2022

    Room: Deluxe

    • user photos
    • user photos
    • user photos
    • user photos

    Hotel Shivaay Inn has replied on Mon Oct 14 18:10:42 IST 2024

    Everything has been changed sir sorry for the inconvenience

    1.0

    Service was poor and not maintained proper hygiene, bathroom flush was not working,

    tinku k.

    Service was poor and not maintained proper hygiene, bathroom flush was not working,

    Travel Month: Feb 2022

    Room: Deluxe

    Hotel Shivaay Inn has replied on Sun Feb 20 18:44:06 IST 2022

    Sorry to know sir will get to it immediately and strict actions will be taken

    5.0

    The Hotel is very good

    ajay k.family

    The Hotel service is very good and they have good backup of electricity

    Travel Month: May 2019

    Room: deluxe

    Hotel Shivaay Inn has replied on Wed May 15 12:16:52 IST 2019

    Thank you very much sir, visit again.

    5.0

    Excellent Stay

    anshul r.business

    Everything was fine. Location is very good on Lucknow Road. Food quality is also good. Behavior of staff was very nice. Overall we can say excellent place in Hardin.

    Travel Month: Mar 2019

    Room: deluxe

    Hotel Shivaay Inn has replied on Tue Apr 16 20:56:51 IST 2019

    Thank you very much.

    4.0

    Good Stay

    pardeep s.

    Nice location, good food and service, nice stay.
    Good service and location, nice to stay.

    Travel Month: Sep 2018

    Room: deluxe

    Hotel Shivaay Inn has replied on Tue Apr 16 20:57:42 IST 2019

    Thank you very much sir.

    5.0

    Excellent Stay

    huma k.

    Good service, staff behaviour familiar.

    Travel Month: Oct 2018

    Room: deluxe

    Hotel Shivaay Inn has replied on Tue Apr 16 20:59:19 IST 2019

    Thank you very much mam.

    5.0

    Good

    vishal k.loyalty-icon

    Good stay and recommend for friends.
    Liked and recommended to friends

    Travel Month: Sep 2018 (5-Night Stay)

    Room: deluxe

    Hotel Shivaay Inn has replied on Tue Apr 16 21:00:14 IST 2019

    Thank you very much.

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