Review Of Hotel Shivani

The property is located in a central area and has good staff behavior. However, the hygiene and cleanliness of the property were not maintained. Guests complained about cobwebs, dirty bedsheets, and unclean bathrooms. Some rooms lacked basic amenities like hot water, toiletries, and a phone to call reception. The restaurant had a poor menu and the breakfast was not included in some packages. Some guests felt cheated as they were given a smaller room in a different property without prior notice. Overall, the property needs improvement in terms of cleanliness and service.