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Review Of HOTEL SHOOLIN GRAND0123401234

Hampankatta, Mangalore | 9 minutes walk to St. Aloysius Chapel

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.0
    Very Good

    389 Ratings, 160 Reviews

    excellent
    45%
    very good
    33%
    average
    15%
    poor
    3%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 4
    • 5
    • 5
    • 3
    • 2
    • 2
    • 2
    • 4
    • 5

    Rating Categories

    • Location3.9
    • Cleanliness3.6
    • Food2.5
    • Value For Money3.2
    • Facilities3.4
    • Child Friendliness3.0
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    We are using generative AI to show you summarised user review

    Review Summary

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    This property boasts an excellent central location in Mangalore, making it convenient for exploring local attractions. Guests appreciate the cleanliness and tidy rooms, along with friendly and attentive staff. While the breakfast options are somewhat limited, the overall ambiance and service are quite commendable. Many have enjoyed their stays, especially for business trips, highlighting affordability and decent amenities.

    Sort by:

    Positive first
    2.0

    Not worth for next visit

    girish.business

    Toilet is small and not clean, brush and paste is not available, soap is not in proper place, hot water is not properly available, spoons are not there to eat breakfast, breaksfast spread is very very poor, no food choices

    Travel Month: Oct 2025

    Room: Executive Room with Balcony

    4.0

    Good Stay

    dr s.group

    Stay was comfortable, rooms were clean. The only issue was breakfast, my colleague and me were traveling for work, stayed for 4 nights, we had to leave by 8 am every day, breakfast was not ready until after 8, so that was a problem.

    Travel Month: Oct 2025 (4-Night Stay)

    Room: Executive Room with Balcony

    5.0

    Excellent Stay

    meghana j.

    Hotel Shoolin Grand was nice, well maintained and clean property we stayed for 2days and we choose shoolin as the location was precisely center of all the places we wanted to visit in mangalore and their rooms were neat and clean with friendly staff assisting with car park and food was reasonably good too and also soft spoke receptionist

    Travel Month: Oct 2025

    Room: Executive Room with Balcony

    HOTEL SHOOLIN GRAND has replied on Fri Oct 31 13:01:42 IST 2025

    Dear Meghana Jadav, Thank you for your kind words and positive rating. We truly appreciate your encouragement and are glad you had a pleasant experience with us. Your feedback inspires our team to keep delivering the best in comfort and hospitality. We look forward to welcoming you again for another wonderful stay. Best regards, Hotel Shoolin Grand Team

    3.0

    Average Stay

    sandip k.solo

    Location is ok type, amenities are also good but the food choice specially at the time of breakfast is horrible. No choice of additional Fruit eggs are available very limited food during the breakfast, and the timing is also a concern.

    Travel Month: Oct 2025

    Room: Executive Room with Balcony

    2.0

    Poor Stay

    rashmi d.couple

    The pictures online are very nice but in real the room isnt great or big enough. Restaurant serves pathetic food least bit tasty in a city like mangalore. Total disappointment

    Travel Month: Oct 2025

    Room: Executive Room with Balcony

    5.0

    Great experience

    swetha t.family

    Excellent service with clean rooms.Recommended for the one who wish for a stay in the heart of mangalore city with family

    Travel Month: Oct 2025

    Room: Executive Room with Balcony

    HOTEL SHOOLIN GRAND has replied on Sat Oct 25 11:54:59 IST 2025

    Dear Swetha, Thank you for your recommendation! We truly appreciate your kind words and look forward to welcoming you again for another delightful stay. Best regards, Hotel Shoolin Grand Team

    4.0

    Good Stay

    shabeer b.solo

    Hotel stay was nice. But breakfast there was only few food items comparing to other hotels charging the same rate. There was no fruits and eggs for breakfast.

    Travel Month: Oct 2025

    Room: Executive Room with Balcony

    HOTEL SHOOLIN GRAND has replied on Thu Oct 16 12:52:25 IST 2025

    Dear Shabeer Basheer, Thank you for your rating and feedback. We are continuously working to enhance our breakfast offerings to provide a more satisfying experience for our guests. Your comments have been noted as we strive to improve and elevate the overall guest experience. We look forward to welcoming you again for an even better stay in the future. Warm regards, Hotel Shoolin Grand Team

    3.0

    Good for overnight stay but not for family withkids

    poornalingam s.family with 3 kids

    Okay for overnight stay. Hotel room ceiling is very low that an average Indian can touch the fan. Quite a risky setup for people traveling with kids. Will never recommend this hotel for family traveling with kids . Considering the location advantage, okay for Business Travelers.

    Travel Month: Sep 2025

    Room: Executive Room with Balcony

    HOTEL SHOOLIN GRAND has replied on Thu Oct 09 12:59:21 IST 2025

    Dear Poornalingam, Thank you for your feedback. We sincerely apologize for any inconvenience you faced during your stay. Our rooms are designed as per the hotel standards, and we continually strive to enhance our guests’ experience. We would be delighted to welcome you again and ensure an even more comfortable stay in the future. Warm regards, Hotel Shoolin Grand Team

    5.0

    Nice rooms with affordable rate with balcony air conditioners tv, water etc

    sidharth v.couple

    Nice room with affordable rate with balcony air conditioners staffs are verey nice neat and clean rooms

    Travel Month: Sep 2025

    Room: Executive Room with Balcony

    HOTEL SHOOLIN GRAND has replied on Wed Oct 08 12:16:07 IST 2025

    Dear Sidharth Vijayan, We sincerely appreciate you sharing your experience with us. Your kind words about our staff mean a lot, and we will be sure to pass them along. We look forward to welcoming you again on your future visits. Warm regards, Hotel Shoolin Grand Team

    5.0

    Excellent Stay

    sojan a.family with 2 kids

    Excellent facility and staff were very friendly!

    Travel Month: Sep 2025

    Room: Executive Room with Balcony

    HOTEL SHOOLIN GRAND has replied on Wed Oct 08 12:12:15 IST 2025

    Dear Sojan Antony, Thank you for your kind review and ratings. We have noted your appreciation for our staff and will be happy to share your compliments with the team and look forward to welcoming you again on your future visits. Warm regards, Hotel Shoolin Grand Team

    4.0

    Good Stay

    veena s.

    Where do l review Hotel Shoolin Grand?

    Travel Month: Sep 2025

    Room: Executive Room with Balcony

    5.0

    Excellent Stay

    mark m.couple

    The stay was very good, i loved it so much,the rooms where very neet and tidy, i loved it, but i saw two three small cockroach in side the rooms!,and the staffs have very good personality, i loved it, overall it's a good experience with SHOOLIN GRAND stayes ❤️❤️

    Travel Month: Sep 2025

    Room: Executive Room with Balcony

    HOTEL SHOOLIN GRAND has replied on Wed Oct 08 12:08:17 IST 2025

    Dear Mark Martin, Thank you for your wonderful review and ratings. We have noted the points you mentioned and have escalated them to our respective team. We look forward to welcoming you again for an even better stay during your future visits. Warm regards, Hotel Shoolin Grand Team

    4.0

    Good Stay

    madhusudhana n.solo

    Location is good and facility also good. Complimentary breakfast is bad.

    Travel Month: Sep 2025

    Room: Executive Room with Balcony

    HOTEL SHOOLIN GRAND has replied on Wed Oct 08 12:04:56 IST 2025

    Dear Madhusudhana Nayaka, Thank you for taking the time to share your feedback. We have noted the aspects you mentioned and continuously strive to enhance the guest experience. We look forward to welcoming you again for an even better stay in the future. Warm regards, Hotel Shoolin Grand Team

    1.0

    pathetic

    varghese p.business

    not at all worthing, brakefast pathetic, not even a bislaeri water in the room,location it's good. Staff are ok

    Travel Month: Sep 2025

    Room: Executive Room with Balcony

    1.0

    Terrible Stay

    sachin m.business

    Unfortunately, my experience was not great due to the staff. Whenever I had queries, their response was consistently "it's our rules," which made me feel very uncomfortable during my stay.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Executive Room with Balcony

    4.0

    Good Stay

    urmila a.family

    The stay was good. Location of the hotel is great. Room service is ok. But there were small cockroaches in the room.

    Travel Month: Aug 2025

    Room: Executive Room with Balcony

    HOTEL SHOOLIN GRAND has replied on Sat Sep 06 11:30:34 IST 2025

    Dear Ms. Urmila, We sincerely apologize for the inconvenience you faced during your stay and have noted your feedback carefully. We always strive to enhance the guest experience and look forward to welcoming you again for an even better stay in the future. Best Regards, Hotel Shoolin Grand Team

    3.0

    Average Stay

    pratyusha j.

    The morning breakfast had hardly any options and the food was over before we reached. The room had cockroaches.

    Travel Month: Aug 2025

    Room: Executive Room with Balcony

    HOTEL SHOOLIN GRAND has replied on Thu Sep 04 12:30:59 IST 2025

    Dear Ms. Pratyusha Jain, We sincerely regret the inconvenience you experienced during your stay and truly value your feedback. Please be assured that your concerns are being addressed as part of our ongoing efforts to improve. We remain committed to enhancing the guest experience and would be delighted to welcome you again for a more comfortable stay in the future. Best Regards, Hotel Shoolin Grand Team

    3.0

    Average Stay

    sunil k.business

    No brush and paste given. No wifi password given. No shaving razer available. ambiance is ok. No room boy available to show the room. just given key and told me to to go No brush and paste given. No wifi password given. No shaving razer available. ambiance is ok. No room boy available to show the room. just given key and told me to to go

    Travel Month: Aug 2025

    Room: Executive Room with Balcony

    HOTEL SHOOLIN GRAND

    Dear Sunil Kumar, Sorry for the inconvenience you have experienced during your stay. Our team looked into the matter promptly and confirmed that the dental kit was available in the room, while the shaving kit is provided on request. The password for the Wi-Fi connection is available on the key card itself. Had this been informed to our front office team at the time, they would have assisted you immediately. We regret any confusion caused and will ensure smoother coordination in the future to enhance guest experience. We truly value your stay with us and always look forward to welcoming you again for an even better experience. Warm regards, Hotel Shoolin Grand Team

    2.0

    Poor Stay

    deepak k.family

    hotel shoolin is not good. I booked 2 executive rooms with balcony. The room was full of cockroaches 🪳. it was scary to sleep at night . cockroaches with were roaming on bed. was with family. my kid was scared to sleep. the cockroaches went inside the pant at night during sleep. if it could have went in nose or ears then it will be problem. hotels smells bad . use to get smell of pesticides and very less ventilation. but staff are excellent and very good behaviour.

    Travel Month: Aug 2025

    Room: Executive Room with Balcony

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    HOTEL SHOOLIN GRAND has replied on Wed Aug 20 10:45:34 IST 2025

    Dear Deepak, We sincerely regret the inconvenience you experienced during your stay. Please be assured that we take all feedback seriously and are committed to maintaining the highest standards of cleanliness and comfort for our guests. Our team had attempted to reach out to you to understand the situation better, and we would greatly appreciate the opportunity to address your concerns directly. We truly value your feedback and hope to welcome you again for another comfortable stay, with a much-improved experience. Warm regards, Hotel Shoolin Grand Team

    4.0

    Good Stay

    sisla n.solo

    Okay.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Executive Room with Balcony

    HOTEL SHOOLIN GRAND

    Dear Sisla Nazer, Thank you for sharing your feedback and rating us. We are glad you had a good stay with us. We always look forward to welcoming you again and ensuring an even better experience on your next visit. Warm regards, Hotel Shoolin Grand Team

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