The property is located in a central area, but the quality of rooms, linens, restaurants, and services are below average. The housekeeping is poor, and the rooms are small and in bad condition. The food options are limited, and the services are delayed due to inadequate manpower. However, the staff is helpful and friendly. Some guests had a comfortable stay with clean rooms and good value for money. On the other hand, some guests had terrible experiences with dirty rooms, broken locks, and unhygienic washrooms.