The property has a good location and food services. Rooms are clean and comfortable with good room service. However, some guests have complained about unprofessional management, poor room service, and uncomfortable beds. Some guests have also mentioned issues with hot water and missing amenities. The property has received mixed reviews on staff behavior, with some guests finding them polite and helpful while others found them rude. Overall, the property seems suitable for family and business stays, but some improvements are needed in terms of service and amenities.