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Review Of Hotel Smart Inn

Sector 25, Gurgaon | 1.4 km drive to DLF Cyber City, Gurgaon

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    2.7
    Average

    15 Ratings, 12 Reviews

    excellent
    13%
    very good
    20%
    average
    20%
    poor
    20%
    bad
    27%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 1
    • 1
    • 5
    • 5
    • 2
    • 3
    • 1
    • 1
    • 4

    Rating Categories

    • Location3.9
    • Cleanliness3.1
    • Room3.0
    • Value For Money3.6
    • Food4.3
    • Facilities3.0
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    The property has its ups and downs. Guests appreciate the friendly staff and convenient location, especially being close to DLF CyberHub and the metro station. Some enjoyed good food service, but others mentioned cleanliness issues and outdated furnishings. There were complaints about bad smells and maintenance. It's seen as suitable for short stays, but not ideal for business travelers.

    Sort by:

    Positive first
    3.0

    Average Stay

    prateek.solo

    It was average stay got room in basement with tv not working and environment is not good too in the basement.overall not like to stay here.

    Travel Month: Jul 2025

    Room: Premium Room

    1.0

    Terrible Stay

    rajeev k.

    It was a very bad experience, the room had a very dirty and very bad smell, i don't recommend this hotel to stay.

    Travel Month: Dec 2024

    Room: Premium Room

    5.0

    Review

    anil k.loyalty-iconbusiness

    Nice and safe stay, location was also very good and convenient

    Travel Month: Dec 2022

    Room: Premium Room

    2.0

    Hygiene, poor

    rahul a.business

    Bathroom not cleans. Bad smell form wall rooms are dusty and furniture is not cleaned. Pillow are dirty. They change on request. On the website they show very good rooms but actually rooms are different. Not worth for prices. .

    Travel Month: May 2022

    Room: Premium Room

    • user photos
    • user photos
    1.0

    Terrible Stay

    joraver s.

    When I reached the hotel, the receptionist told me that I can not chech-in due to local id although my friend's ID belong to dehradun. I tried calling the helpline number but could not due to busy line. This is the first time I have faced problem like this because of local ID. There was no prior intimation about this. I had to waste of lot of time in booking another hotel bacause of sudden issue. Kindly refund my money.

    Travel Month: Sep 2018

    Room: Premium Room

    1.0

    Terrible Stay

    anilkumar g.

    No breakfast tea would be ready at 7.45 am.
    Unclean bed sheets, towel. Tap leakage.

    Travel Month: Aug 2018

    Room: Premium Room

    4.0

    Location, service, facilities, value for money

    somnath m.couple

    Smart inn service very good. Also location is near by metro station, nice to stay way to heaven, All room are very good. Rest of food service was good.. And staff is also well good for services...

    Travel Month: Dec 2017

    Room: Premium Room

    2.0

    Okay for short stay

    hariharasudhan d.solo

    I stayed for 3 nights, room wasn't cleaned. Staff was friendly and food service was good. Food was also good. Location is good. I think it's little over priced for the facilities they offer. If you want a short stay accessible this is a good option.

    Travel Month: Oct 2017

    Room: Premium Room

    2.0

    No proper lighting in Room and Bathroom

    robin s.solo

    Have stayed in same vicinity in better properties before and with better service! No proper lighting in Room and Bathroom. The service and cleanliness are mainly negative point. Bed and quilt were not clean. The bathrooms are OK. Arrogant attitude of staff. Breakfast was average.

    Travel Month: Mar 2017

    Room: Premium Room

    4.0

    Value for money

    sanyam.solo

    Hotel is very nice. Very easy to get there. Room is clean and linens are also clean. Furniture is old but in very good shape. Staff is very polite and friendly. Food is very delicious. Would like to stay there again.

    Travel Month: Jan 2017

    Room: Premium Room

    3.0

    Good hospitality and service

    anand e.solo

    It's apartment style facility and good for short stay but can not be good for business traveler for conducting meetings The staff was good and courteous as well as service was quick - however menu was limited and breakfast was not appreciable as options were limited! The rooms are maintained but it was old styled .. All in all good for short stay!

    Travel Month: Dec 2016

    Room: Premium Room

    4.0

    Great location and friendly staff

    amar b.solo

    The biggest advantage, it's very near to DLF CyberHub, you can even walk to CyberHub if you have time. Friendly staff. They arranged for me to check-in early as I was staying for long time. In the center of Gurgaon. Malls nearby. If you need a low budget hotel, it's a very good option. But don't expect a grand building and lavishly furnished room. But everything neat and tidy. Also near to metro station.

    Travel Month: Jun 2016 (4-Night Stay)

    Room: Deluxe Room

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