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Review Of Hotel Smart Inn-I

Sector 25, Gurgaon

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.2
    Good

    116 Ratings, 79 Reviews

    excellent
    20%
    very good
    25%
    average
    28%
    poor
    10%
    bad
    17%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 1
    • 1
    • 4
    • 3
    • 1
    • 3
    • 3
    • 2
    • 1

    Rating Categories

    • Location3.7
    • Cleanliness3.3
    • Room3.2
    • Value For Money3.2
    • Food3.1
    • Security3.4
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    This property boasts a great location near DLF Square and offers decent prices, making it appealing for budget travelers. Guests appreciate the friendly staff and quick service. Some rooms are clean and spacious, with good food options. However, there are numerous concerns regarding cleanliness, maintenance, and pest issues that guests have noted.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    kalpesh k.

    Room was unclean, cockroaches in bathroom, geyser not working, all furniture was infected, bed was pathetic, not cleaned for ages, in the name of water bottle provided unsealed bottle n later told it is ro. Breakfast was not available, towel unclean.

    Travel Month: Nov 2024

    Room: Premium Room

    1.0

    Best not to stay find good one

    balaji k.business

    Very poor and pathetic no proper arrangement and manager of hotel not listening anything rooms and toilets are broken and damaged a/ c not worked in this hot summer and bad smells in the room.

    Travel Month: May 2024 (4-Night Stay)

    Room: Premium Room

    3.0

    Shady peoperty, bad service

    saurabh k.loyalty-iconsolo

    Shady property, not well maintained, service team is 2 out of 10. Not recommended for family or females travel-ling in a group of single.

    Travel Month: Apr 2024 (3-Night Stay)

    Room: Premium Room

    3.0

    Average Stay

    hari s.loyalty-icon

    Hotel was good for stay but not a luxurios hotel. Value for the bill amount charged is worth enough.

    Travel Month: Jan 2024

    Room: Premium Room

    3.0

    Average Stay

    antony x.

    The stay in the hotel was very pleasant. But the room was not very clean and also some lights were not working. Also, the fan only had one speed which was very fast. The hotel staff were good and the service was nice.

    Travel Month: Jan 2024

    Room: Premium Room

    1.0

    Worse

    gaurav s.couple

    Very poor service and experience to bad not recommended no hygiene too much noise complaint unheard

    Travel Month: Oct 2023

    Room: Premium Room

    3.0

    Budget stay

    rajesh.loyalty-iconbusiness

    Nice and clean stay with normal facilities. Very near to dlf phase 2. Clean and good rooms. Small rooms. But sufficient for one or 2 members

    Travel Month: Jun 2023

    Room: Premium Room

    4.0

    nice stay

    prashant t.loyalty-iconsolo

    Nice and affordable stay here ..room was good .food was the best part…bathroom services can be improved

    Travel Month: Jun 2023

    Room: Premium Room

    2.0

    Very bad place to stay

    prafull a.solo

    Room was dirty not clean, dust was everywhere and everything was broken. Will not recommend to anyone.

    Travel Month: Jun 2023

    Room: Premium Room

    5.0

    Excellent Stay

    deep g.business

    Room is specious and clean. Good property. Nice stay. Not ready to recharge tv. Breakfast is good. Service was also quick.

    Travel Month: May 2023

    Room: Premium Room

    4.0

    Good stay

    shubham c.family

    The stay was all an all good the room was clean with all the amenities and my stay was good overall.

    Travel Month: Apr 2023

    Room: Premium Room

    3.0

    A

    manoj k.business

    The staff is good, but the furniture, beds are in a very bad condition. Even we are facing the issues of mosquitos despite of using the all-out through out the night.

    Travel Month: Mar 2023

    Room: Premium Room

    1.0

    Terrible Stay

    vasant u.business

    Very bad, smell, and not hygiene, leakage food not good rudely staff

    Travel Month: Jan 2023

    Room: Premium Room

    4.0

    Clean & neat

    anirudh m.family

    The hotel is hygienic, service is quick and the food is yummy !

    Travel Month: Jan 2023

    Room: Premium Room

    3.0

    Average Stay

    sachchida n.

    the bed was not comfortable and there were many more issues like they give water bottles but they did not provide glass. the location was not exact so i faced difficulties to find the hotel

    Travel Month: Dec 2022

    Room: Premium Room

    3.0

    Honest feed back

    tushar s.couple

    Room allotted was bit shady. Also, could tell someone smoked there before we checked in. Poor ventilation. Although poha was good.

    Travel Month: Dec 2022

    Room: Premium Room

    5.0

    Superb stay experience

    rohan s.loyalty-iconsolo

    Amazing stay. Clean rooms. Friendly staff

    Travel Month: Nov 2022

    Room: Premium Room

    5.0

    Excellent Stay

    aman k.

    The stay so comfortable and hassle free

    Travel Month: Nov 2022

    Room: Premium Room

    1.0

    Terrible Stay

    abhishek a.loyalty-icon

    Unclean hotel, does not have running water supply, will charge you for even your first bottle per day, rude staff, pathetic internet. You cannot change hotel as well because it is prepaid will not provide any option to grievance redressal.

    Travel Month: Nov 2022 (7-Night Stay)

    Room: Premium Room

    1.0

    Worst hotel experience ever had

    shivam k.business

    They don't provide the things mentioned on mm t ad. When you ask for the same, they'll simply say we don't provide these things. The hotel's condition is extremely poor. Electricity switches are broken. Lift is not working. They don't come up for room cleaning.

    Travel Month: Sep 2022 (8-Night Stay)

    Room: Premium Room

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