The property is located close to Dal Lake and offers spacious rooms with centralized heating. However, some guests faced issues with non-functional sockets and broken mirrors. The gym and swimming pool are congested, and the latter is not temperature-controlled. The food quality and service received mixed reviews, with some guests experiencing stomach infections. On the positive side, the staff is courteous and helpful, and the property is well-maintained. The location is central, but the approach road is trashy. Overall, the property offers a comfortable stay with some room for improvement.