The property is located in the heart of Gwalior's main market, Sarafa Bazar. The staff is cooperative and courteous, and the property is clean and well-maintained. However, some guests have complained about the small room sizes and lack of ventilation. The breakfast options are limited, and the hot water supply can be unreliable. The property is suitable for solo travelers and business executives, but families may find it cramped. Overall, the property offers a budget-friendly option for those looking to stay in the city center.