I have booked for 2 days and during booking, it showing refundable on cancellation, after booking, i unable to cancel, also no customer care number available to speak with makemytrip team. When i appraxhed hotel staff, they also declined, i stay for 1 night, but i paid for 2 full days. So my 1 day price gine wasted. For location finding, i called hotel staff, no response over call, just they told, u search and come. After reaching the told, no room available even if i told, it is confirmed on makemytrip booking. After their drame over, they assigned a room which is not cleaned, no proper sanitization. But 2 days price i paid. Third class and third grade hotel with 3rd grade staff, having no sense of humour.