The property is conveniently located near Ganga Hospital, making it ideal for visitors. While some guests praised the cleanliness and courteous staff, many highlighted poor maintenance, unavailability of hot water, and inadequate room service. The lack of an in-house restaurant and decent food options drew criticism, along with issues like dirty linens and subpar hygiene standards. Overall, the combination of a prime location with numerous shortcomings in service and amenities paints a mixed picture.