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Maruthi Nagar, Anantapur
46 Ratings, 23 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the well-maintained rooms and decent restaurant ambiance, noting that the property is in a quiet location. However, there have been complaints about rude staff, cleanliness, and infrastructure issues. Parking is inconvenient, and management seems to struggle with handling bookings and power issues. Overall, the property has potential but needs improvements in service and maintenance.
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not good
infrastructure is not good, not cleaned and furniture and fixtures are not in good condition and food is ok
Room: Double AC Deluxe Room
Excellent Stay
4
Room: Double AC Deluxe Room
Above average
Even after confirming the stay with advanced payments 2 days before. The property denied us the rooms at first. Thanks to make my trip support team (mr. Prince) we were able to get the rooms. (after 1 hour of hassle) parking location is 3 blocks away from the hotel ( where we have to park and get back. Still i am rating above average because. The rooms are well maintained, restaurant ambience is really good.
Room: Double AC Deluxe Room
Terrible Stay
The employees were very rude they are refusing to give even water, i have asked for ro water or normal drinking water which is in non chargeable basis, that also they refused to give, manager mr. Ramu is very rude to customers and behaving harsh.
Room: Double AC Deluxe Room
Terrible Stay
Struggled with family and kids in the middle of the night. No rooms allocated even with a confirmed booking with a premium price tag. Terrible experience, faced challenges of no accommodation in the middle of the night. Worst management, greedy people, renting the same accommodation to someone else whilst having a confirmed booking.
Room: Double AC Deluxe Room
Hotel SR Grand has replied on Mon Aug 07 14:49:50 IST 2023
Dear Mr. Mydukuru, We sincerely apologize for the terrible experience you had with our hotel's management and the challenges you faced in the middle of the night. Your feedback is deeply concerning, and we understand the frustration and inconvenience this must have caused for you and your family. This situation is far from acceptable, and we're committed to addressing the issue and ensuring that it does not happen in the future. We appreciate your patience and thank you for bringing this to our attention. Warm Regards Manager
Power problem
Regular power problems there, on request only they switch on the generator.
Room: Double AC Deluxe Room
Hotel SR Grand has replied on Mon Jun 27 13:10:45 IST 2022
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and i’m looking forward to having you again as a guest in our hotel. Thank you for taking the time to share your experience. We look forward to serve you again to make your stay happier. Please visit again!
Property review
familyThe staff is warm and helpful l but the management is just the opposite. Car parking is in an open building without any shed. The reception number is never working. They are not able to manage anything beyond there stipulated timings.
Room: Double AC Deluxe Room
Hotel SR Grand has replied on Mon May 30 12:15:34 IST 2022
We thank you for your review. Thank you for letting us knows about the issues that you experienced. We will improve our services. We are sorry for inconvenience. Thank you!
Pleasant stay
Room and bathroom was neat. Hygiene was good. Wifi seemed to have a problem. Parking for self driven vehicles is slightly away so i used the road opposite for parking. Breakfast is not a buffet but as per requirement which is fine. Service was good. Location of hotel is slightly inside from highway. Highly suitable place for a business like stay.
Room: Double AC Deluxe Room
Hotel SR Grand has replied on Mon May 30 12:11:51 IST 2022
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and i’m looking forward to having you again as a guest in our hotel. We look forward to serve you again to make your stay happier. Thank you!
Good
familyStay was good, as the rooms had
Room: Double AC Deluxe Room
Hotel SR Grand has replied on Mon May 23 17:02:58 IST 2022
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and i’m looking forward to having you again as a guest in our hotel. Thank you for taking the time to share your experience. Please visit again!
Good Stay
coupleLocation is in the center of city. No noises around. Privacy assured
Room: Double AC Deluxe Room
Hotel SR Grand has replied on Sat Jan 29 16:55:15 IST 2022
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and i’m looking forward to having you again as a guest in our hotel. Thank you for taking the time to share your experience. Visit again!
Good Stay
soloGood rooms, breakfast is not good.
Room: Double AC Deluxe Room
Hotel SR Grand has replied on Wed Feb 03 17:49:33 IST 2021
Sorry for the inconvenience occurred to you, we will assure to take the necessary action on the areas you mentioned and look forward to serve you again to make your stay happier.
Business travel
Good and value for money as room are maintained neatly
Room: Double AC Deluxe Room
Hotel SR Grand has replied on Mon Aug 07 14:50:37 IST 2023
Dear Mr. Venu, We're delighted to hear that you had a good experience and found our rooms to be well-maintained and of good value. Your positive feedback is appreciated, and we're glad you enjoyed your stay. If you plan to visit again, we'd be happy to welcome you back for another pleasant stay! Warm Regards Manager
Hotel is fine, buffet breakfast not available
Its near to highway peaceful, no noise, little out from city, book as per your requirement, breakfast is good but buffet not available, dental and shaving kit also not available, reception staff can speak only Hindi in day time.
Room: Double AC Deluxe Room
Hotel SR Grand has replied on Mon Aug 07 14:51:21 IST 2023
Dear Mr. Harish, Thank you for sharing your experience and observations about our hotel. We're glad to hear that you enjoyed the peaceful location without noise disturbances. Your feedback about the availability of amenities like dental and shaving kits is noted and will be taken into consideration for improvement. We appreciate your understanding about the language preference of the reception staff. We're pleased that you found the breakfast to be good. If you have any other suggestions or requirements, please feel free to let us know. We value your feedback! Warm Regards Manager
Good stay
coupleSr Grand is a newly opened Hotel extremely near to the highway and an ideal for a stop for Long drives. Clean and tidy with a bunch of courteous staffs. Highly recommended.
Room: Double AC Deluxe Room
Hotel SR Grand has replied on Mon Aug 07 14:52:09 IST 2023
Dear Mr.Singhania Thank you for your kind review of SR Grand Hotel. We're pleased to hear that you found it clean, tidy, and conveniently located near the highway. It's great that the staff members were courteous, enhancing your experience. We appreciate your recommendation and hope to have the opportunity to welcome you back in the future for another pleasant stay! Warm Regards Manager
Very good hotel
Stayed for 1 night with breakfast options. Rooms were very good and clean and bot lunch and breakfast was very good and tasty. Excellent service by the staff and overall a good experience. Only problem was car parking is not in the property but was in opposite road although it's nearby only.
Room: Double AC Deluxe Room
Hotel SR Grand has replied on Mon Aug 07 14:52:56 IST 2023
Dear Mr. Narayan, We're delighted to hear that you had a positive experience during your stay! It's great to know that you found the rooms clean and comfortable, and enjoyed the quality of both lunch and breakfast. We appreciate your positive feedback about the excellent service provided by our staff. Your comments about the parking situation are duly noted. Thank you for sharing your thoughts, and we look forward to welcoming you back in the future! Warm Regards Manager
No value for money
businessHotel is not so good, rooms light are not working properly, no value for money
Room: Double AC Deluxe Room
Hotel SR Grand has replied on Tue Sep 19 12:23:05 IST 2023
Dear Mr. Upadhyay, Dear [Guest's Name, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. Your comments about the room lighting and the perceived lack of value for money are duly noted. Rest assured, we take your feedback seriously and will be looking into the issues you've raised to make necessary improvements. Our goal is to provide our guests with a comfortable and valuable experience, and we regret that we fell short on this occasion. We appreciate your valuable input, and we hope you'll consider giving us another opportunity to serve you better in the future. Warm regards, Hotel Management
Anantapur trip
It's a new and good Hotel. Giving good service and good behavior of staff. Location is nice peaceful and calm area.
Room: Single AC Deluxe Room
Hotel SR Grand has replied on Tue Sep 19 12:23:53 IST 2023
Dear Mr. Errampalli, Dear [Guest's Name, Thank you for sharing your positive experience during your trip to Anantapur. We're thrilled to hear that you had a great stay at our hotel and that you were satisfied with the service and the behavior of our staff. It's always rewarding to know that our guests appreciate our efforts. We also appreciate your feedback about the peaceful and calm location, which can enhance the overall guest experience. Your kind words are a motivation for us to continue providing exceptional service. We look forward to welcoming you back on your next visit to Anantapur. Warm regards, Hotel Management
Poor Stay
coupleHotel and its staff is good but it is located in unpopular locality and complimentary break fast is not up to the mark.
Room: Double AC Deluxe Room
Hotel SR Grand has replied on Tue Sep 19 12:24:37 IST 2023
Dear Mr. Ramakrishna, Dear [Guest's Name, Thank you for sharing your feedback with us. We're glad to hear that you found our hotel and staff to be good. However, we apologize for any inconvenience caused by the hotel's location and the quality of the complimentary breakfast. We understand that the location may not have met your expectations, and we appreciate your input on this matter. As for the breakfast, we will review and improve our offerings to ensure a better dining experience for our guests. Your feedback is important to us, and it helps us make necessary improvements. We hope you'll consider staying with us again in the future and give us another opportunity to provide you with an improved experience. Warm regards, Hotel Management
Good
Easy excess, good quality food, excellent service
Room: Double AC Deluxe Room
Hotel SR Grand has replied on Sat Aug 10 12:18:31 IST 2019
Thank you, and visit again.
Food
businessIt was a nice stay! Did not have a bar so had to travel to another place for the evening! Small Hotel but economical
Room: Double AC Deluxe Room
Hotel SR Grand has replied on Tue Sep 19 12:25:31 IST 2023
Dear Mr. Tittei Dear [Guest's Name, Thank you for your feedback, and we're pleased to hear that you had a nice stay with us. We appreciate your understanding regarding the absence of a bar on the premises. We always aim to provide an economical and comfortable experience for our guests, and your comments are valuable to us. If you're ever back in the area, we'd be delighted to welcome you again and ensure your stay remains enjoyable. Warm regards, Hotel Management
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