The property has received mixed reviews from guests. While some have praised the staff for their attentive service and the comfortable rooms, others have complained about the lack of cleanliness, non-functional amenities like TV and AC, and poor maintenance. Some guests have also mentioned the property's convenient location in the city center, while others have criticized the absence of basic facilities like drinking water and hot water. Overall, the property seems to have both positive and negative aspects, and guests' experiences may vary.