The property is located near the Darjeeling railway station and offers mountain view rooms. Guests have appreciated the helpful and polite staff, with the manager being a standout asset. The rooms are simple but clean, with fresh odour. However, some guests have complained about the cleanliness and maintenance of the property, including broken bathroom doors and poor drainage. The complimentary breakfast is average, and there is no room service. The property is far from the mall road, and some guests have felt cold due to the glass partitions used.