The property is located near the railway station and bus stand, making it convenient for travelers. However, guests have reported issues with cleanliness, small rooms, and poor maintenance. Many guests complained about the lack of hot water and mosquito menace. The staff behavior was also reported to be rude and uncooperative. The complimentary breakfast was not up to the mark, and the room service was poor. Overall, the property needs improvement in terms of cleanliness, maintenance, and staff behavior.