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COUPLE
BUSINESS
2.9
Average
6 User Reviews and 12 Ratings
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Guest Reviews
Good
Rated 4.0 by shailendra kumar . Couple Traveller . Nov 19, 2024
Good facilities but room cleaning not proper good behaviour staff & sporting corporate nice location
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Hotel STAR Jaipur has replied on Nov 27, 2024
Dear Guest,
Thank you for your feedback. We have noted your concerns and appropriate corrective measures will be taken. We look forward to having you back with us, for a flawless seamless service experience, the next time.
Warm Regards
Read more
Good Stay
Rated 4.0 by Ashutosh Pandey . Dec 29, 2023
I had a wonderful experience at the hotel star. Location is good near railway station and metro station. Every staff member i encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! thank you! will recommend to my colleagues!
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Hotel STAR Jaipur has replied on Jan 01, 2024
Dear Guest,
Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. We are looking forward again soon.
Best Regards.
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Poor Stay
Rated 2.0 by Azmat Rahat . Oct 14, 2024
Hotel staff very irresponsible for customers. Behaviour of managing staff is poor. All the things staff has commissionized system. No cleaning of the rooms in three days no towel and soap are providing very bad behaviour and spoken very badly. Last day staff closed the ac of the room. Wtaer quality of hotel is very low. All over this is a very bad experience in my life.
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Hotel STAR Jaipur has replied on Nov 27, 2024
Dear Sir,
We are terribly sorry that you didn’t enjoy your stay with us. We will ensure such inconveniences are not caused in the future to any of our guests. Please accept our apology. We hope you’ll give us another chance to serve you and live up to our reputation.
Warm Rega... Read more
Poor Stay
Rated 2.0 by Saibal Sankar Mandal . Dec 25, 2023
Bad experience what we saw in picture about the rooms is totally different in actual shabby rooms
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Hotel STAR Jaipur has replied on Jan 05, 2024
Dear Guest
Thank you for your feedback. We have noted your concerns and appropriate corrective measures will be taken. We look forward to having you back with us, for a flawless seamless service experience, the next time.
Warm Regards
Read more
Terrible Stay
Rated 1.0 by Durga Shankar Ghosh . Dec 30, 2023
Damp room, no tv connection, no network in room, bed sheets and blankets very dirty.
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Hotel STAR Jaipur has replied on Jan 22, 2024
Dear Guest
Thank you for your feedback. We have noted your concerns and appropriate corrective measures will be taken. We look forward to having you back with us, for a flawless seamless service experience, the next time.
Warm Regards
Read more
Terrible Stay
Rated 1.0 by Harit Patel . Business Traveller . Dec 25, 2023
Late night when we checked in they provided us some different room other than we booked. I asked so they said you booked this room only. Every-time we asked for towel and other things they denied. One night i called them to give three empty plates and lemon slices the guy from desk said not possible directly to me. Staff is rigid and unbehaved. Hotel some part is new and location is near by railway junction. Local transport you can get easily.
Do you find this helpful?
Hotel STAR Jaipur has replied on Jan 01, 2024
Dear Guest
Thank you for your feedback. We have noted your concerns and appropriate corrective measures will be taken. We look forward to having you back with us, for a flawless seamless service experience, the next time.
Warm Regards
Read more