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Gopalbari, Jaipur | 7 minutes walk to Jaipur Railway Station
500 Ratings, 255 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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The property is conveniently located near Jaipur Railway Station, making it easy to travel around. Guests appreciate the clean rooms and good food quality, along with friendly staff. While the service levels have mixed reports, many highlight the cooperative staff, especially in terms of room service. The restaurant offers hygienic meals, enhancing the overall experience. However, several guests raised concerns regarding cleanliness, maintenance issues, and delays in service.
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Poor Stay
staff behaviour is very poor .bed is not good and entire hotel is very bad in everything ...first and last stay in this hotel
Room: Executive Triple Bed Room
Terrible Stay
This is room it’s very terrible
Room: Super Deluxe Room
Average Stay
Hotel staff did not show me final tax invoice during check out and I could not see my catering charges including breakfast and lunch, I asked for bill but they did not show me bill then hotel staff said you will receive bill on your email but till now i have not received final bill after check out of hotel
Room: Deluxe Ac Room
Hotel Star Palace has replied on Tue Oct 28 18:03:56 IST 2025
Dear Guest , Thank you for staying at Our Hotel . We regret that we could not come up to your expectations.Our team shall get in touch with you for a detailed review so that we can improve upon your recommendations and suggestions . We once again would like to thank you and we are sure that we shall try our best to improve the client experiences based on your suggestions. Regards
average
service is not good, I have to call multiple times to get an item delivered. please maintain service and housekeeping
Room: Deluxe Ac Room
Hotel Star Palace has replied on Mon Oct 27 10:50:36 IST 2025
Dear Guest , Thank you for staying at Our Hotel . We regret that we could not come up to your expectations.Our team shall get in touch with you for a detailed review so that we can improve upon your recommendations and suggestions . We once again would like to thank you and we are sure that we shall try our best to improve the client experiences based on your suggestions. Regards
Good Stay
Location near to Jaipur junction railway station, Lot of food outlets are available nearby. The hotel itself restaurant is available, but not tried.
Room: Deluxe Ac Room
Hotel Star Palace has replied on Mon Oct 06 11:34:17 IST 2025
DearGuest, Thanks a lot for staying with us and the feedback. Looking forward to giving an amazing experience on your stay. Regards
Good Experience
Very Good Experience Very Helping Nature Staff. Hotel Rooms And Washroom is Very Clean And Good. And The Food Taste is also Awesome in taste
Room: Super Deluxe Room
Hotel Star Palace has replied on Fri Sep 26 12:11:30 IST 2025
Dear Guest, Thanks a lot for staying with us and the feedback. Looking forward to giving an amazing experience on your stay. Regards
Excellent hotel staff Room clean and hygiene, behaviour excellent
Room are clean and hygiene, Hotel Staff are good, Nearest Jaipur Railway station, all conditions are good
Room: Super Deluxe Room
Hotel Star Palace has replied on Mon Sep 08 11:43:08 IST 2025
Dear Guest, Thanks a lot for staying with us and the feedback. Looking forward to giving an amazing experience on your stay. Regards
Average Stay
I book super deluxe room but hotel staff give me deluxe room... My experience is bad
Room: Super Deluxe Room
Hotel Star Palace has replied on Fri Aug 29 11:07:36 IST 2025
Dear Guest , Thank you for staying at Our Hotel . We regret that we could not come up to your expectations.Our team shall get in touch with you for a detailed review so that we can improve upon your recommendations and suggestions . We once again would like to thank you and we are sure that we shall try our best to improve the client experiences based on your suggestions. Regards
Not Recommended - Poor Sevice and mismanagement
Very disappointing stay. We had to wait 2 hours for our room, while staff were giving rooms immediately to customers who came directly. When we finally got the room, it was smelly. No extra blanket was provided despite repeated requests, Eventually we had to go ourselves to the reception the next Day to get extra blanket. and even basic shampoo was not available (I even offered to pay extra, but no staff helped). Overall, poor service and mismanagement — not recommended.
Room: Super Deluxe Room
Hotel Star Palace has replied on Fri Aug 29 11:07:59 IST 2025
Dear Guest , Thank you for staying at Our Hotel . We regret that we could not come up to your expectations.Our team shall get in touch with you for a detailed review so that we can improve upon your recommendations and suggestions . We once again would like to thank you and we are sure that we shall try our best to improve the client experiences based on your suggestions. Regards
Good Stay
The hotel was very good and clean.. the staff was very supportive.. The restaurant was also available.. food was also hygenic and tasteful. The hotel was very good and clean.. the staff was very supportive.. The restaurant was also available.. food was also hygenic and tasteful..
Room: Super Deluxe Room
Hotel Star Palace has replied on Tue Aug 19 10:49:54 IST 2025
DearGuest, Thanks a lot for staying with us and the feedback. Looking forward to giving an amazing experience on your stay. Regards
Terrible Stay
It was very bad experience with this hotel and I would never ever recommend anyone to stay there
Room: Deluxe Ac Room
Hotel Star Palace has replied on Fri Aug 15 15:29:09 IST 2025
Dear Guest , Thank you for staying at Our Hotel . We regret that we could not come up to your expectations.Our team shall get in touch with you for a detailed review so that we can improve upon your recommendations and suggestions . We once again would like to thank you and we are sure that we shall try our best to improve the client experiences based on your suggestions. Regards
Bad Experience hua hotel 🏨 booking karke
Room service is very bad..tv b nahi chltey ..aur bathroom b thik nahi hai bahut baar bulaney pr ek baar aaya aur problem b solve nhi kiya. Room service is very bad..tv b nahi chltey ..aur bathroom b thik nahi hai bahut baar bulaney pr ek baar aaya aur problem b solve nhi kiya..
Room: Deluxe Ac Room
Hotel Star Palace has replied on Wed Aug 13 11:31:13 IST 2025
Dear Guest , Thank you for staying at Our Hotel . We regret that we could not come up to your expectations.Our team shall get in touch with you for a detailed review so that we can improve upon your recommendations and suggestions . We once again would like to thank you and we are sure that we shall try our best to improve the client experiences based on your suggestions. Regards
Average Stay
Found from mtt, good stay, food not good, staff behaviour normal, nearly railway station, near metr
Room: Executive Triple Bed Room
Hotel Star Palace has replied on Mon Aug 11 11:25:17 IST 2025
Dear Guest , Thank you for staying at Our Hotel . We regret that we could not come up to your expectations.Our team shall get in touch with you for a detailed review so that we can improve upon your recommendations and suggestions . We once again would like to thank you and we are sure that we shall try our best to improve the client experiences based on your suggestions. Regards
semrvice charges extra 100 rs per day.
Worst service extra charge And Ac not on please no any one room in this hotel book pls action Make my trip .
Room: Deluxe Ac Room
Hotel Star Palace has replied on Thu Aug 07 11:18:15 IST 2025
Dear Guest , Thank you for staying at Our Hotel . We regret that we could not come up to your expectations.Our team shall get in touch with you for a detailed review so that we can improve upon your recommendations and suggestions . We once again would like to thank you and we are sure that we shall try our best to improve the client experiences based on your suggestions. Regards
Poor Stay
4
Room: Executive Double Bed Room
Hotel Star Palace has replied on Thu Aug 07 11:18:20 IST 2025
Dear Guest , Thank you for staying at Our Hotel . We regret that we could not come up to your expectations.Our team shall get in touch with you for a detailed review so that we can improve upon your recommendations and suggestions . We once again would like to thank you and we are sure that we shall try our best to improve the client experiences based on your suggestions. Regards
Good Stay
good room' and service , Cleanness is overall good, Free breakfast options need to be added . good location
Room: Executive Triple Bed Room
Hotel Star Palace has replied on Thu Aug 07 11:18:35 IST 2025
Dear Guest, Thanks a lot for staying with us and the feedback. Looking forward to giving an amazing experience on your stay. Regards
Poor Stay
Room having No wardrobe to keep luggage. No TV working. Chair of iron is rusted and not properly clean. Location good. Complimentary breakfast is given one pratha only even not in buffet. No toiletries provided
Room: Super Deluxe Room
Hotel Star Palace has replied on Thu Aug 07 11:19:07 IST 2025
Dear Guest , Thank you for staying at Our Hotel . We regret that we could not come up to your expectations.Our team shall get in touch with you for a detailed review so that we can improve upon your recommendations and suggestions . We once again would like to thank you and we are sure that we shall try our best to improve the client experiences based on your suggestions. Regards
Doesn’t match with photos
Dirty rooms and washrooms, very dirty and hairy pillow and extra small rooms. This review is a must read.
Room: Deluxe Ac Room
Hotel Star Palace has replied on Tue Aug 05 09:30:18 IST 2025
Dear Guest , Thank you for staying at Our Hotel . We regret that we could not come up to your expectations.Our team shall get in touch with you for a detailed review so that we can improve upon your recommendations and suggestions . We once again would like to thank you and we are sure that we shall try our best to improve the client experiences based on your suggestions. Regards
Average Stay
I don't have any words for this hotel. Food taste 0 Bathroom 0 Cleaning 0 Room was ok ok
Room: Deluxe Ac Room
Hotel Star Palace has replied on Wed Jul 23 11:41:08 IST 2025
Dear Guest , Thank you for staying at Our Hotel . We regret that we could not come up to your expectations.Our team shall get in touch with you for a detailed review so that we can improve upon your recommendations and suggestions . We once again would like to thank you and we are sure that we shall try our best to improve the client experiences based on your suggestions. Regards
Good Stay
The cleanliness arrangements in the hotel were good, the staff was also obedient, being close to Jaipur railway station and metro station was quite convenient.
Room: Super Deluxe Room
Hotel Star Palace has replied on Tue Jul 15 15:51:52 IST 2025
Dear Guest, Thanks a lot for staying with us and the feedback. Looking forward to giving an amazing experience on your stay. Regards
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