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Review Of Hotel Star Palace0123401234

Sadar, Rajkot | 9 minutes walk to Jubilee Garden

    User Rating & Reviews

    • everyone
    • group
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    • solo
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    3.2
    Good

    345 Ratings, 168 Reviews

    excellent
    25%
    very good
    21%
    average
    21%
    poor
    13%
    bad
    21%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 4
    • 3
    • 1
    • 3
    • 4
    • 2
    • 2
    • 3

    Rating Categories

    • Location3.9
    • Cleanliness3.5
    • Room3.5
    • Food2.8
    • Hospitality3.1
    • Value For Money3.2
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    Review Summary

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    Guests appreciate the good location and supportive staff at this property. However, many express dissatisfaction with room cleanliness, small sizes, and poor amenities. Issues like bad smells, malfunctioning AC, inadequate bathroom facilities, and lack of basic services were frequently mentioned. Although it's budget-friendly, the overall quality and service have left various guests feeling disappointed during their stays.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    amit k.solo

    Even fan not working Holl night mosquito moving Around bed . very bad experience ever life ... never book throw make my trip .

    Travel Month: Oct 2025

    Room: Deluxe Non Ac

    1.0

    Terrible Stay

    chandraprakash j.business

    as per the Look of the Hotel Room Price would be between 300 to 350 Only. Rooms Ac started but No Cooling, TV not Working, Even beds look like 19's. Smallest Room and baddest smell in bathroom . Baddest hotel Ac not working Bathroom baddest smell Rooms are so much short Baddest breakfast

    Travel Month: Sep 2025

    Room: Deluxe Non Ac

    • user photos
    3.0

    overall Good stay

    arvind p.loyalty-iconsolo

    it is ok ok experience.....butler service little expensive overall stay is Good will try next time also

    Travel Month: Mar 2025

    Room: Deluxe Non Ac

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    2.0

    Poor Stay

    jignesh s.business

    The room is not comfortable, not the basic requirement in the room basic facilities not this room as per mobile charger

    Travel Month: Nov 2024

    Room: Deluxe Non Ac

    5.0

    Excellent Stay

    sagathiya n.business

    Good and not expensive good service

    Travel Month: Sep 2024

    Room: Deluxe Non Ac

    1.0

    Waste of money

    aa g.family

    Super bakvaas, hotel nath cheap guest house jevu che, fan to vibrate thato to k niche padse, super bakvaas

    Travel Month: Aug 2024

    Room: Deluxe Non Ac

    1.0

    Terrible Stay

    ch s.family

    worst experience bad small in room no water ,no light in bathroom, horrible experience don't suggest. 🙏🏻

    Travel Month: Aug 2024

    Room: Comfort Split AC Room Breakfast - 79 Lunch - 225 Diner - 250 Extra pay hotel

    4.0

    Good Stay

    girish.

    Nice location, centralized, room & hotel is neat & clean, staff is cordial, overall would like to stay once again in future. How to get back discount. Awaiting for your reply.

    Travel Month: Jul 2024

    Room: Deluxe Non Ac

    1.0

    Terrible Stay

    rajesh d.business

    The location is good, but staff behaviour was very bad and very care less, the room was very dirty and the blanket and pilocovers are not able to use, the drinking water was not clean even the glass etc was not available, service was also very bad, they supplied the food in dirty and used tray, the food particles was clearly seen in the tray, so dirty

    Travel Month: Jul 2024

    Room: Comfort Split AC Room Breakfast - 79 Lunch - 225 Diner - 250 Extra pay hotel

    2.0

    Not good

    shailesh.business

    Not a great experience to stay, need to improve room amenities, bad sheets, Bathroom terrible. Service is okay.

    Travel Month: Jul 2024

    Room: Comfort Split AC Room Breakfast - 79 Lunch - 225 Diner - 250 Extra pay hotel

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    3.0

    Good experience

    dasharath k.family

    Food was good service were ok

    Travel Month: Jun 2024

    Room: Deluxe Non Ac

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    • user photos
    4.0

    Good Stay

    aniket m.business

    Make my trip is excellent app for booking in hotels but stay this hotel is not ok. No cleaning in rooms, bad service.

    Travel Month: Jun 2024

    Room: Deluxe Non Ac

    1.0

    Stay away from this property

    milan l.family

    Location was good but property was pathetic. There was no proper room in which family can stay. There was no lock in the room too. It was my worst experience till date.

    Travel Month: Jun 2024

    Room: Deluxe Non Ac

    1.0

    Bad service. Never recommended this hotel

    sachin m.family

    The room is so narrow that we were hit our legs badly. Outside our room, there was a dustbin and it really smelled bad. No cleanliness in the room as there was too many mosquitos and unable to slept at night properly. Walls were damaged as we saw crack in the wall. Cables were disconnected from tv and ac remote was also not working. No intercom is available for room service need to go reception every-time to say for room service. Ask for towel but didn't get it. Very poor service. No parking facility as well. I want all the money back as due to this type of stay my mother gets ill.

    Travel Month: Mar 2024

    Room: Deluxe Non Ac

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    1.0

    Terrible Stay

    yatharth d.loyalty-iconsolo

    It was very terrible over there many mosquitoes were there in my room no towel no brush nothing at all the staff was too rude will not book

    Travel Month: Feb 2024

    Room: Deluxe Non Ac

    1.0

    Terrible Stay

    joyanto k.family

    Very upset with room. Room very small. Bed not clean. Sheets and blankets had dirt and stains. Dirt on floors and furniture. Room not cleaned good. Did not feel happy or safe there. I will not stay there again after bad time in dirty, tiny room.

    Travel Month: Jan 2024

    Room: Comfort Split AC Room Breakfast - 79 Lunch - 225 Diner - 250 Extra pay hotel

    1.0

    Terrible Stay

    trivek b.business

    A terrible experience was there, the service was good but the room was not clean, the bedrolls were not clean, too much noise was there during the whole night.

    Travel Month: Dec 2023

    Room: Deluxe Non Ac

    1.0

    Terrible Stay

    pankaj k.business

    Worst experience of my life. At night 3 o'clock i was there for check in and hotel staff tell me that there is no availability of room. Then i called mm t customer care they discussed with hotel staff and arranged a room which was very small room. No intercom was there and blanket and bedsheets were in worst condition. They didn't changed

    Travel Month: Dec 2023

    Room: Deluxe Non Ac

    1.0

    Pathetic

    dharmpal s.family

    Hotel room bad odour were coming. No electricity, no water. It is very pathetic condition for us. We checked out earlier. Please refund my money.

    Travel Month: Oct 2023

    Room: Deluxe Split AC Room Breakfast - 79 Lunch-225 Diner-250 Extra pay hotel

    4.0

    Service

    divyeshkumar k.business

    Hi i am divyesh patel from keshod at patel computer hotel star palace cleanness and staff behaviour good but room is small

    Travel Month: Sep 2023

    Room: Deluxe Split AC Room Breakfast - 79 Lunch-225 Diner-250 Extra pay hotel

    • user photos

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