The property is located in a prominent location with easy access to metro and public transport. Guests appreciated the good city view from the 10th floor and spacious rooms. However, poor maintenance of the property was a common complaint, with issues such as broken toilet flush, no room service, and lack of basic amenities like intercom and laundry facilities. Some guests also reported cleanliness issues, including insects in towels and dirty rooms. The staff was cooperative, but the absence of a restaurant and food facilities was a major drawback.