The property is located in a good location, close to the city center and tourist spots like the botanical garden. The rooms are spacious and clean, with a nice view of the hills. However, the service and maintenance of the property are poor, with issues like unclean bathrooms, no towels or soap provided, and limited food options. The staff is cooperative but unprofessional, and the approach road to the property is narrow and difficult to navigate. Overall, the property has potential but needs improvement in various areas.