The property's location is great, with a beautiful waterfall flowing right in front of the garden. The staff is hospitable and helpful, with the owner going out of his way to assist guests. However, cleanliness is an issue, with dirty bedsheets, pillows, and towels reported. Some guests also complained about the lack of basic amenities like warm water, room service, and power backup. The rooms are small and unhygienic, with poor bathroom plumbing and no intercom facility. Overall, the property's location and staff are its highlights, but cleanliness and amenities need improvement.