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Review Of Hotel Sunder Palace0123401234

Saharanpur Road, Dehradun

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    238 Ratings, 140 Reviews

    excellent
    30%
    very good
    38%
    average
    18%
    poor
    5%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 5
    • 5
    • 4
    • 1
    • 3
    • 4
    • 4
    • 4

    Rating Categories

    • Location3.8
    • Cleanliness3.7
    • Room3.6
    • Food3.8
    • Hospitality3.5
    • Value For Money3.7
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    This property has a few key highlights that guests appreciate. Many found the location convenient, especially being close to ISBT, and enjoyed the tasty food options available. The staff is frequently praised for being cooperative and friendly. However, some guests pointed out issues with cleanliness, particularly in the bathrooms and bed linens, alongside occasional slow service.

    Sort by:

    Positive first
    4.0

    neat and clean rooms

    kishan k.couple

    It was good experience and beds were clean and hygiene and good stay and food was also good and service is also good

    Travel Month: Sep 2025

    Room: Deluxe AC Room With WiFi

    5.0

    Excellent Stay

    pradeep k.

    Very nice rooms value for money , reception person is very co operative, Food is good take only breakfast, bathroom is nice and clean

    Travel Month: Sep 2025

    Room: Super Deluxe AC Rooms With Wi-Fi

    1.0

    Terrible Stay

    The experience was worst I just reach early in the property and even after mentioning a special request they were not offering early check in and we have to book another property

    Travel Month: Mar 2025

    Room: Deluxe AC Room With WiFi

    5.0

    Excellent Stay

    vineeta r.

    Nice and excellent. Thanks

    Travel Month: Nov 2024

    Room: Deluxe AC Room With WiFi

    Hotel Sunder Palace has replied on Wed Nov 13 11:58:34 IST 2024

    thank you for your good review ma'am.

    1.0

    Shame on your team who tied up with the hotels and never check theirs

    jitendra s.loyalty-iconsolo

    They don’t change bed sheets and even don’t clean their toilets and you people never cross check these all things before tied up with the hotel. After everything they said we can’t change bed sheets and housekeeping is not available to wash toilet. I didn’t used toilet till next day morning because urine was spotted on the pot sitting cover

    Travel Month: Aug 2024

    Room: Deluxe AC Room With WiFi

    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    manish k.business

    There are very small insects crawling on the bed which are not even visible. The cleanliness of the bed is very poor. I could not sleep the whole night.

    Travel Month: Jun 2024

    Room: Deluxe AC Room With WiFi

    5.0

    Excellent Stay

    mohit k.

    Awesome experience

    Travel Month: Jun 2024

    Room: Deluxe AC Room With WiFi

    Hotel Sunder Palace has replied on Fri Jun 21 11:33:35 IST 2024

    thank you for your appreciation sir. hope you visit again.

    5.0

    Excellent Stay

    digvijay s.family

    Hotel room be clean and safe for family and food bhi like ka good teste for room servise be like a good

    Travel Month: Feb 2024

    Room: Deluxe AC Room With WiFi

    • user photos

    Hotel Sunder Palace has replied on Thu May 09 13:08:31 IST 2024

    thank you for good review sir

    3.0

    Overall stay was decent except water facuet issue in the washroom

    himanshu b.solo

    Location, food was good but in the morning the water faucet was not working and there was issue with hot water

    Travel Month: Mar 2024

    Room: Deluxe AC Room With WiFi

    Hotel Sunder Palace has replied on Thu May 09 13:18:11 IST 2024

    thank you for your valuable review. Sorry for the inconvenience, we will fix it so that you don't have any problem next time.

    4.0

    Good Stay

    shubham.couple

    It was a wonderful experience, comfortable stay, scenic location and services were also recommendable

    Travel Month: Mar 2024

    Room: Deluxe AC Room With WiFi

    Hotel Sunder Palace has replied on Fri Mar 22 10:24:07 IST 2024

    thank you for appreciation sir hope you visit again.

    5.0

    Excellent Stay

    akshansh j.

    The stay was really good. The room was well maintained. It was clean with clean washroom. Bed was amazing. I really liked the ambience for the price I paid. I think it was a steal of a deal. I had a really comfortable stay. Looking forward to booking from MMT in the near future (⁠•⁠‿⁠•⁠)

    Travel Month: Feb 2024

    Room: Deluxe AC Room With WiFi

    Hotel Sunder Palace has replied on Fri Mar 22 10:27:00 IST 2024

    thank you for your appreciation.

    4.0

    Happy to stay in sundar palace

    girish s.business

    Good property very near to road & easy to find. Hotel staff is very cooperative.

    Travel Month: Jan 2024

    Room: Deluxe AC Room With WiFi

    Hotel Sunder Palace has replied on Fri Mar 22 10:33:44 IST 2024

    thank you for your appreciation.

    5.0

    Stay comfortable and good service*

    abhishek s.business

    On road property excellent hotel, comfortable to stay, staff are very helpful. Value for money and can be stayed for a long time.

    Travel Month: Dec 2023

    Room: Deluxe AC Room With WiFi

    Hotel Sunder Palace has replied on Thu May 02 16:45:10 IST 2024

    thank you for appreciation sir hope you visit again.

    1.0

    Terrible Stay

    narendra n.loyalty-icon

    Following points to be noted: 1) no slipping arrangements for 3rd person 2) no hot water available. Please remove this hotel from your list. Very bad experience

    Travel Month: Nov 2023

    Room: Super Deluxe AC Rooms With Wi-Fi

    Hotel Sunder Palace has replied on Thu May 09 13:18:48 IST 2024

    Sorry for the inconvenience, we will fix it so that you don't have any problem next time.

    5.0

    Field marketing

    deepankar s.business

    I stayed at dehradun for a marketing related business. I met with 2 stakeholders and pitched my product in front of them.

    Travel Month: Sep 2023

    Room: Super Deluxe AC Rooms With Wi-Fi

    Hotel Sunder Palace has replied on Thu May 09 13:20:20 IST 2024

    Thank you very much for your wonderful review and keep giving us such opportunities of service.

    2.0

    Poorly maintained hotel

    aditya s.solo

    The hotel rooms were very bad for the price unhygienic washrooms old and dusty bedsheets and pillow covers and unresponsive reception staff

    Travel Month: Sep 2023

    Room: Super Deluxe AC Rooms With Wi-Fi

    Hotel Sunder Palace has replied on Thu May 09 13:22:09 IST 2024

    Sorry for the inconvenience, we will try our best to fix it so that you do not face any problem in future.

    4.0

    Good Stay

    vikash j.

    Ok

    Travel Month: Jun 2023

    Room: Super Deluxe AC Rooms With Wi-Fi

    Hotel Sunder Palace has replied on Thu May 09 13:27:24 IST 2024

    Thank you very much for providing the opportunity to serve.hope you visit us again.

    1.0

    Service are very poor

    vikas k.business

    Service and staff very poor if i reach before in the morning he takes me extra charge

    Travel Month: Apr 2023

    Room: Super Deluxe AC Rooms With Wi-Fi

    Hotel Sunder Palace has replied on Thu May 09 13:29:08 IST 2024

    We are sorry for your trouble. We will take care that this does not happen again in future.

    4.0

    Good Stay

    yashprabha d.

    The deluxe ac room with wifi is ideals for a short stay. It was clean but the bathroom tiles and fixtures require deep cleaning by now. Services and staff behaviour was quick and polite. The room may seem small but has all basic amenities like kettle, water, two glasses, sofas, tv with many channels, a cupboard (no lock, side table, coffee table. We got complimentary toiletries and a mineral water bottle.

    Travel Month: Apr 2023

    Room: Deluxe AC Room With WiFi

    Hotel Sunder Palace has replied on Thu May 09 13:32:23 IST 2024

    Thank you very much for appreciating us by giving your precious time, we will take your review as advice and improve ourselves.

    3.0

    Average Stay

    pragathi r.

    Staff was good. Room overall is average but washroom was not good.

    Travel Month: Mar 2023

    Room: Deluxe AC Room With WiFi

    Hotel Sunder Palace has replied on Thu May 09 13:33:02 IST 2024

    Thank you very much for appreciating us by giving your precious time, we will take your advice as advice and improve ourselves.

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