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Chhatribagh, Indore | 5 minutes walk to Gangwal Bus Stand
80 Ratings, 28 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property shines with its prime location near major attractions and the airport, making it super convenient for travelers. Guests have applauded the friendly and helpful staff, along with excellent service. Cleanliness and spacious rooms have also been highlight features, especially in the newly constructed sections. Plus, breakfast is provided, adding to the overall value. Although there's no onsite restaurant yet, the atmosphere and hospitality make for a pleasant experience.
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very bad
Very bad for stay. Room was No clean at all. I would not recommend this place at all................
Room: Deluxe Room
Worst Worst Worst! Cheaper
worst experience. Firstly they give us lower category rooms. then I had a talk with the manager. then he said no rooms are available in your booking category!! after some verbal discussion, they gave us the proper category room. The room was dirty, mosquitos were ready to welcome us. Cheap breakfast was served. Just Poha and Samosa. lol. aise kon breakfast serve krta hai? The sweeper was not at the location so they took 3 hours to clean the toilets and rooms. AC not working, water leakage in room. worst worst worst. Manager said " hamne to booking lena hi bandh kr dia he, pata nahi apki booking kese ayi?" strange! Thanks to MMT for the constant support for solving the problems.
Room: Super Deluxe Room
Good Stay
Good to stay. Staff is cooperative. Sarapha bazar is nearby. Enjoyed my stay and good place to stay with family
Room: Deluxe Room
Average Stay
It was a very average stay, no room service, no toiletry provided.
Room: Deluxe Room
Hotel Suraj has replied on Wed Feb 12 13:30:50 IST 2025
Dear Valued Guest, Thank you for your feedback. We apologize for the inconvenience you faced regarding room service and toiletries during your stay. We take your concerns seriously and will work on improving our services to ensure a more comfortable experience for future guests. We hope to have the opportunity to serve you better in the future. Best regards, Hotel Suraj Management
Below average hotel
coupleThe hotel room was very small than expected, the bedsheets and mattress were not in good condition. Moreover the room’s geyser was not working, so the staff initially said they will change the room in some time but did nothing and later gave the reason that all rooms were occupied and will provide the hot water in the room itself but that also they didn’t do and asked me to take bath in other room which was very uncomfortable for me and my wife. Overall it was below average experience
Room: Deluxe Room
Hotel Suraj has replied on Wed Feb 12 13:31:25 IST 2025
Dear Valued Guest, Thank you for your feedback. We sincerely apologize for the issues you faced with the room, bedding, and hot water. This is not the experience we aim to provide, and we are addressing these concerns to improve our service. We hope to have the opportunity to serve you better in the future. Best regards, Hotel Suraj Management
Good service from staff
The hotel service was really good. We didn’t stay much in hotel as we had other plans to visit multiple temples, but the service was very convenient and the staff was very coordinating.
Room: Deluxe Room
Hotel Suraj has replied on Wed Feb 12 13:33:04 IST 2025
Dear Valued Guest, Thank you for your feedback! We’re happy to hear that you found our service convenient and that our staff was helpful during your stay, even though your time at the hotel was brief. We look forward to welcoming you again in the future! Best regards, Hotel Suraj Management
Very nice stay
coupleVery nice location and hotel. Very good hospitality and behaviour of staff and good atmosphere good parking space.
Room: Deluxe Room
Hotel Suraj has replied on Wed Feb 12 13:33:34 IST 2025
Dear Valued Guest, Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed our location, hospitality, and the overall atmosphere of the hotel. We're also glad our parking facilities met your needs. We look forward to welcoming you again soon! Best regards, Hotel Suraj Management
Excellent Stay
Very good hotel and staff behaviour is so good.
Room: Deluxe Room
Hotel Suraj has replied on Wed Feb 12 13:35:15 IST 2025
Dear Valued Guest, Thank you for your positive feedback! We’re delighted to hear that you had a great experience and appreciated the staff’s behavior. We look forward to welcoming you back for another enjoyable stay! Best regards, Hotel Suraj Management
Good Stay
The hotel is on the main road side with a distance of 1. 5 km from all the tourist location in indore. The rooms are spacious and clean. It has parking facility also. The staff arr very friendly and polite.
Room: Super Deluxe Room
Hotel Suraj has replied on Wed Feb 12 13:36:16 IST 2025
Dear Valued Guest, Thank you for your great feedback! We’re glad to hear that you enjoyed the spacious, clean rooms, and found our location convenient to tourist attractions in Indore. It's wonderful to know that our parking facility and friendly, polite staff added to your experience. We look forward to welcoming you again soon! Best regards, Hotel Suraj Management
Poor Stay
Hotel suraj is very unclean and has a foul smell all over the hotel.
Room: Deluxe Room
Hotel Suraj has replied on Wed Feb 12 13:36:43 IST 2025
Dear Valued Guest, Thank you for sharing your feedback. We sincerely apologize for the cleanliness issues and unpleasant odor you encountered during your stay. This is certainly not the standard we strive for, and we will take immediate action to address these concerns. We appreciate your comments and hope to have the opportunity to provide you with a better experience in the future. Best regards, Hotel Suraj Management
Good hotel
coupleThe staff was very helpful. Hotel is good. They don't have a restaurant yet, but they get you tea water bottle etc if you tell them to.
Room: Deluxe Room
Hotel Suraj has replied on Wed Feb 12 13:37:11 IST 2025
Dear Valued Guest, Thank you for your feedback! We’re glad to hear that you found our staff helpful and that you had a pleasant stay. While we currently don’t have a restaurant, we’re happy to assist with any requests like tea or water bottles to make your stay more comfortable. We look forward to welcoming you again! Best regards, Hotel Suraj Management
Very nice property centrally located
familyExcellent service & staff service too. Quick response by hotel. Near from all main attractions of the city. U will take rikshaw easily from there. Hotel arrange it for u.
Room: Deluxe Room
Hotel Suraj has replied on Wed Feb 12 13:37:49 IST 2025
Dear Valued Guest, Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed our service, the helpfulness of our staff, and the convenience of our location. We're glad we could assist with transportation to the city’s main attractions. We look forward to welcoming you back for another great stay! Best regards, Hotel Suraj Management
Pleasant stay
soloIt's a newly built hotel with clean facilities and very close to sarafa night market with is another plus point
Room: Deluxe Room
Hotel Suraj has replied on Wed Feb 12 13:38:21 IST 2025
Dear Valued Guest, Thank you for your feedback! We’re glad to hear you enjoyed our clean facilities and found our location convenient, especially being close to the Sarafa Night Market. We look forward to hosting you again soon! Best regards, Hotel Suraj Management
Room was small i haven’t get proper service ovthere no service on timme
businessRoom i have selected i don't get that. Need to improve there facilities not agrring with the customer
Room: Super Deluxe Room
Hotel Suraj has replied on Wed Feb 12 13:38:56 IST 2025
Dear Valued Guest, Thank you for your feedback. We sincerely apologize for the inconvenience caused by not receiving the room you selected. Your experience is important to us, and we will work on improving our services to better meet guest expectations. We hope to provide you with a better experience on your next visit. Best regards, Hotel Suraj Management
Excellent Stay
Its very good and clean hotel. Staff is very co-operative. Best hotel for stay
Room: Deluxe Room
Hotel Suraj has replied on Wed Feb 12 13:39:25 IST 2025
Dear Valued Guest, Thank you for your kind feedback! We are thrilled to hear that you found our hotel clean and our staff cooperative. It’s wonderful to know that you had a great experience with us. We look forward to welcoming you again soon! Best regards, Hotel Suraj Management
Terrible Stay
Rooms are not at all clean. Toilets were not cleaned, bloods and blankets not washed, smells very bad. Totally unhygienic, not recommended. 5
Room: Deluxe Room
Hotel Suraj has replied on Wed Feb 12 13:40:31 IST 2025
Dear Valued Guest, Thank you for your feedback. We sincerely apologize for the issues you encountered regarding cleanliness and hygiene during your stay. This is not the standard we aim to provide, and we will take immediate steps to address these concerns. We truly appreciate your comments and hope to have the opportunity to offer you a much better experience in the future. Best regards, Hotel Suraj Management
Fabulous best
Location and service was excellent. Staff was also very polite and hard working. Breakfast was very yummy and manager was coordinating
Room: Deluxe Room
Hotel Suraj has replied on Wed Feb 12 13:40:53 IST 2025
Dear Valued Guest, Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed our location, service, and breakfast, as well as the politeness and hard work of our staff. We're also glad to know that our manager was able to coordinate effectively to enhance your experience. We look forward to welcoming you back soon! Best regards, Hotel Suraj Management
Excellent Stay
The stay was very comfortable. Rooms are clean and airy as it is new construction. Staff is courteous and very helpful, even with 100 percent occupancy room service was to the point. It is very close to the airport so if you are looking to stay near the airport this is a good value for money hotel.
Room: Deluxe Room
Hotel Suraj has replied on Wed Feb 12 13:41:20 IST 2025
Dear Valued Guest, Thank you for your wonderful feedback! We’re thrilled to hear that you had a comfortable stay and appreciated the cleanliness, helpful staff, and quick room service. We're also glad to know that our location near the airport made your stay more convenient. We look forward to welcoming you again for another great experience! Best regards, Hotel Suraj Management
Poor cheap hotel
The hotel has no restaurant yet offers free breakfast. Unclean bed and room. The room are too small and dirty
Room: Deluxe Room
Hotel Suraj has replied on Wed Feb 12 13:42:04 IST 2025
Dear Valued Guest, Thank you for sharing your feedback. We sincerely apologize for the cleanliness issues you encountered during your stay. This is certainly not the experience we strive to provide, and we are taking immediate action to address these concerns. We appreciate your comments and hope to have the opportunity to provide you with a much better experience in the future. Best regards, Hotel Suraj Management
Good Stay
Hotel is good. With good service
Room: Super Deluxe Room
Hotel Suraj has replied on Tue Mar 19 17:27:36 IST 2024
Thanks sir
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