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Review Of Hotel Surya

Hampankatta, Mangalore

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    1069 Ratings, 650 Reviews

    excellent
    20%
    very good
    38%
    average
    25%
    poor
    9%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 5
    • 3
    • 4
    • 4
    • 4
    • 5
    • 4
    • 4

    Rating Categories

    • Location4.2
    • Cleanliness3.5
    • Room3.4
    • Value For Money3.9
    • Food3.0
    • Facilities3.3
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    This property stands out for its prime location, being close to railway and bus stations, making it easy to explore Mangalore. Guests appreciate the spacious rooms, friendly staff, and the affordability factor. However, cleanliness seems to be a recurring issue, with complaints about bedbugs and bathroom maintenance. Lack of in-house dining options also adds to the concerns.

    Sort by:

    Positive first
    3.0

    Average

    k. n.family

    Staff was very good.very courteous.Room service available only after 7 am no blankets in the room only only small bath soap provided bed sheet provided when asked.

    Travel Month: Oct 2025

    Room: Double AC Room

    5.0

    Superb experience

    prashant m.family with 2 kids

    Nice place near Mangaluru central railway station. Well maintained place , near and clean

    Travel Month: Oct 2025

    Room: Double Room Non Ac

    4.0

    Good Stay

    dayanand g.family with 2 kids

    Good location Good facilities

    Travel Month: Oct 2025

    Room: Triple Bed Non AC Room

    Hotel Surya has replied on Thu Oct 23 17:12:02 IST 2025

    Thank you. Sir

    5.0

    Excellent Stay

    v v.

    MakeMyTrip They did my trip memorable, flights, hotels, cabs, MMT is a one stop solution for all your travel needs, their AI chat is amazing, all the questions are answered so quickly, the best part is easy app navigation, I am loving it.

    Travel Month: Oct 2025

    Room: Double Room Non Ac

    Hotel Surya has replied on Thu Oct 23 17:12:37 IST 2025

    Thank you. Sir

    4.0

    vey good service and nice location

    nisha r.solo

    Just walkable distance from central railway station and excellent location for people to make out and shop for a day. Clean and neat place to stay . Nice service from staff Not able to proceed after step 2

    Travel Month: Sep 2025

    Room: Double AC Room

    Hotel Surya has replied on Fri Oct 10 11:44:03 IST 2025

    Thank you. We are pleased that you enjoyed your stay in our hotel

    4.0

    Good Stay

    ryuzo a.solo

    Very good. The owner is very helpful. However, I could not find this hotel easily.

    Travel Month: Sep 2025

    Room: Double AC Room

    Hotel Surya has replied on Fri Oct 10 11:42:18 IST 2025

    Thank you. Location can be searched in Google map

    5.0

    Excellent Stay

    abhay a.

    It is very good hotel.Considering budget hotel category they provided almost everything. Location is very prime ,everything is easily accessible.

    Travel Month: Sep 2025

    Room: Double Room Non Ac

    Hotel Surya has replied on Sat Sep 27 18:47:10 IST 2025

    Thank you, Sir

    3.0

    Average Stay

    gopakumar n.

    ok

    Travel Month: Sep 2025

    Room: Double Room Non Ac

    Hotel Surya has replied on Sat Sep 27 18:46:55 IST 2025

    Thank you,

    3.0

    Average Stay

    rohit g.group

    It was pretty average gave vibe of a hostel or pg. The staff was attentive and the rooms were spacious and clean

    Travel Month: Aug 2025

    Room: Triple Bed AC Room

    Hotel Surya has replied on Sat Sep 27 18:47:50 IST 2025

    Thank you.

    5.0

    Excellent Stay

    nagaraja s.family with 1 kid

    Excellent but If restaurant facility provided in hotel itself still it was Good.

    Travel Month: Aug 2025

    Room: Triple Bed AC Room

    Hotel Surya has replied on Mon Aug 25 15:29:38 IST 2025

    Thank you. Sir . We are pleased that you enjoyed your stay at our hotel

    4.0

    Good Stay

    amit g.family

    Good but asked to checked out early due to early login even the room was free

    Travel Month: Jun 2025

    Room: Double AC Room

    • user photos
    • user photos

    Hotel Surya has replied on Sat Jun 28 11:33:43 IST 2025

    We didn,t charge you extra for early check in , however gave you 24 hours stay. Additional stay will cost extra.

    1.0

    Terrible Stay

    brenda n.family

    The hotel is very old . No cupboard.There were bed bugs in the room. Approach road to hotel was very bad. Overall very bad experience.

    Travel Month: Jun 2025

    Room: Triple Bed AC Room

    Hotel Surya has replied on Thu Jun 12 10:49:17 IST 2025

    In case of any complaint during the stay, it can be attended to. You did not do so. The room is changed if the guest is not satisfied.

    4.0

    Ok to sta

    sastry g.family with 2 kids

    Hotel is not so good from outside but rooms are ok. Toilets are clean. Quality of bed sheet and blankets is avarage. No restaurent...room service is available sourcing food form near by hotels.

    Travel Month: May 2025

    Room: Double AC Room

    Hotel Surya has replied on Thu Jun 12 10:49:29 IST 2025

    Thank you, Sir

    3.0

    Average Stay

    ramesh s.family with 2 kids

    the hotel ambiance is good, spacious rooms and very affordable for the room space. but there is no hygiene with respect to cots and beds. pillows were very dirty and old, we got bedbug bites also. room service and staff were cooperative. little cleanliness would increase further popularity of the hotel

    Travel Month: May 2025

    Room: Triple Bed Non AC Room

    Hotel Surya has replied on Tue May 27 09:41:18 IST 2025

    Thank you . Sir. Please visit again

    3.0

    Average Stay

    vandana u.couple

    The staff is not helping, intercom, TV is not working. No room service is available. Overall not a good experience.

    Travel Month: May 2025

    Room: Double AC Room

    Hotel Surya has replied on Sat Sep 27 18:47:27 IST 2025

    OK

    4.0

    Good Stay

    girish k.family with 2 kids

    Good Maintenance and service provided by the staff. Maintained cleanliness and given quality service.

    Travel Month: May 2025

    Room: Double Room Non Ac

    Hotel Surya has replied on Sun May 18 10:59:24 IST 2025

    Thank you . Sir. Please visit again

    5.0

    Excellent Stay

    el2 e.

    The stay at Hotel Surya was wonderful and peaceful. Excellent facilities and management was very friendly and welcoming. Id recommend this hotel .

    Travel Month: May 2025 (4-Night Stay)

    Room: Double AC Room

    Hotel Surya has replied on Sun May 18 11:00:05 IST 2025

    Thank you. Sir. We are happy that you enjoyed your stay at our hotel.

    5.0

    Excellent Stay

    k v.family

    very nice suriya hotel staffs service very very good. please convey our spl thanks hotel suriya owner

    Travel Month: May 2025 (3-Night Stay)

    Room: Double Room Non Ac

    Hotel Surya has replied on Sun May 18 11:00:35 IST 2025

    Thank you. Sir. We are pleased that you enjoyed your stay at our hotel

    4.0

    Good

    prasad k.family with 1 kid

    Hotel is is middle of City so overall good. We stayed with Family. Have enough parking space and staff are good.

    Travel Month: Apr 2025

    Room: Double AC Room

    Hotel Surya has replied on Tue Apr 29 15:44:04 IST 2025

    Thank you. We are happy you enjoyed your stay in our hotel

    1.0

    Terrible Stay

    prashanth j.

    3

    Travel Month: Apr 2025

    Room: Double Room Non Ac

    Hotel Surya has replied on Tue Apr 29 15:44:58 IST 2025

    Any complaint during the stay shall be attended to. You had no complaint here.

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