The property is located in the heart of Kota city and has good connectivity to major areas. The food quality is appreciated by many guests and the staff is polite and helpful. However, some guests have complained about poor maintenance of infrastructure, including non-functional ACs, smelly bed sheets and blankets, and low-quality bathroom essentials. Some guests also faced issues with parking and lack of amenities in the executive rooms. Overall, the property has mixed reviews with some guests having a good experience while others facing issues with maintenance and amenities.