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Review Of Hotel The Bell

Dugri Road, Ludhiana

    User Rating & Reviews

    • everyone
    • business
    3.1
    Good

    15 Ratings

    excellent
    27%
    very good
    27%
    average
    13%
    poor
    13%
    bad
    20%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 1
    • 2
    • 4
    • 1
    • 3
    • 2
    • 5
    • 3
    • 4
    2.0

    horrible ……

    pardeep b.business

    Pathatic

    Travel Month: Feb 2024

    Room: Deluxe Room

    Hotel The Bell has replied on Wed Apr 10 20:13:38 IST 2024

    Dear Pardeep Bakshi, Thank you for taking the time to share your experience with us. My team and I are deeply concerned that your overall experience at the hotel was less than satisfactory – please accept my heartfelt apology. All of us at Hotel The Bell Ludhiana endeavor to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely. Your experience is certainly not representative of the care and service we strive to provide for our guests at Hotel The Bell Ludhiana. Please do note that we are looking into each issue at great length with the respective teams to ensure that they are rectified and improved to the best of our abilities. Our relationship with our guests is of paramount importance to us and it is feedback such as yours that enables us to improve our services to better meet the discerning needs of our guests. I request you to kindly give us another opportunity to showcase the luxury Hotel The Bell Ludhiana experience to you. We hope you will allow us another chance to welcome you back to Hotel The Bell Ludhiana. Best regards, Sumit Kumar Joshi Front Office Manager Hotel The Bell Ludhiana

    3.0

    Average Stay

    thirugnanaselvam k.loyalty-icon

    Ok

    Travel Month: Dec 2023

    Room: Deluxe Room

    Hotel The Bell has replied on Wed Apr 10 20:15:41 IST 2024

    Dear Pardeep Bakshi, Thank you for taking the time to share your experience with us. My team and I are deeply concerned that your overall experience at the hotel was less than satisfactory – please accept my heartfelt apology. All of us at Hotel The Bell Ludhiana endeavor to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely. Your experience is certainly not representative of the care and service we strive to provide for our guests at Hotel The Bell Ludhiana. Please do note that we are looking into each issue at great length with the respective teams to ensure that they are rectified and improved to the best of our abilities. Our relationship with our guests is of paramount importance to us and it is feedback such as yours that enables us to improve our services to better meet the discerning needs of our guests. I request you to kindly give us another opportunity to showcase the luxury Hotel The Bell Ludhiana experience to you. We hope you will allow us another chance to welcome you back to Hotel The Bell Ludhiana. Best regards, Sumit Kumar Joshi Front Office Manager Hotel The Bell Ludhiana

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