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COUPLE
FAMILY
BUSINESS
GROUP
SOLO
4.3
Excellent
142 User Reviews and 281 Ratings
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Guest Reviews
Great stay, courteous staff and helpful front desk
Rated 5.0 by Jaskirat Singh . Couple Traveller . Dec 09, 2024
The experience was amazing, with all the amenities, food and service being top of the line. The food options in breakfast is limited, but the taste is great, with something included from all the cuisines.
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Hotel The Downtown has replied on Dec 11, 2024
Dear Guest, Thank you for sharing your feedback of your stay . All of us are delighted to read your review of your experience at Hotel The Downtown and we thank you for your kind words of praise for our food and stay. We note your issues and the same will be communicated to the C... Read more
Good expe
Rated 5.0 by SRINIVAS KONA . Solo Traveller . Dec 03, 2024
It is good stay & nice ambience. Breakfast is good and services are good. It is nearer to many locations.
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Hotel The Downtown has replied on Dec 04, 2024
Dear Guest, Greetings from Hotel The Downtown Kanpur! Thank you for sharing your feedback on your recent visit to our hotel, we all are glad to read your review and see that you had a great experience at our hotel. I am truly delighted to note that my team stood up to your expect... Read more
Excellent Stay
Rated 5.0 by Nitish Malhotra . Business Traveller . Nov 25, 2024
It was a very nice stay in kanpur. It was one of the best hotels i can say. Food is very delicious, spacious rooms, luxury stay. Overall is will rate 9/10
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Hotel The Downtown has replied on Nov 27, 2024
Dear Guest, Greetings from Hotel The Downtown Kanpur! Thank you for sharing your feedback on your recent visit to our hotel, we all are glad to read your review and see that you had a great experience at our hotel. I am truly delighted to note that my team stood up to your expect... Read more
Great stay!
Rated 5.0 by Shadma Anwar . Solo Traveller . Nov 22, 2024
Experience was excellent. Great place for stay. Staff was very helpful and room was very clean with appropriate amenities.
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Hotel The Downtown has replied on Nov 23, 2024
Dear Guest,
Greetings from Hotel The Downtown Kanpur! Thank you for sharing your feedback on your recent visit to our hotel, we all are glad to read your review and see that you had a great experience at our hotel. I am truly delighted to note that my team stood up to your expe... Read more
Excellent Stay
Rated 5.0 by Rahul Gulati . Business Traveller . Nov 18, 2024
One of the best properties in kanpur. Very supportive staff, food quality is also very good. .
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Hotel The Downtown has replied on Nov 19, 2024
Dear Guest,
Greetings from Hotel The Downtown Kanpur!
Thank you for sharing your feedback on your recent visit to our hotel, we all are glad to read your review and see that you had a great experience at our hotel. I am truly delighted to note that my team stood up to your ex... Read more
Excellent stay at the down town hotel, kanpu
Rated 5.0 by reshmi roy . Family Traveller . Nov 05, 2024
Our family stay at down town hotel was amazing. Rooms are very cozy, regularly maintained. Cleanliness is really praise worthy. Room service by simple, innocent, hard working and obedient and smiling staff charmed us every time. In addition this hotel has an excellent restaurant on its top floor where delicious foods are catered by very nice, soft spoken, well mannered staff tirelessly. This hotel also has banquet rooms. The general manager and the reception staff are outstandingly helpful and will be at your vicinity as soon as you will call them. In conclusion this is a really satisfactory place for family as well as business stay.
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Hotel The Downtown has replied on Nov 07, 2024
Dear Guest, Greetings from Hotel The Downtown Kanpur! Thank you for sharing your feedback on your recent visit to our hotel, we all are glad to read your review and see that you had a great experience at our hotel. I am truly delighted to note that my team stood up to your expect... Read more
Excellent Stay
Rated 5.0 by vaibhav khar . Oct 21, 2024
One of the best hotels i have ever stayed in, in the following terms:
1. Food is really good
2. Staff is extremely professional and cooperative. They'll handle everything for you with a beautiful smile. 3. The property is clean.
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Hotel The Downtown has replied on Oct 22, 2024
Dear Guest, Greetings from Hotel The Downtown Kanpur! Thank you for sharing your feedback on your recent visit to our hotel, we all are glad to read your review and see that you had a great experience at our hotel. I am truly delighted to note that my team stood up to your expect... Read more
5 five stq
Rated 5.0 by Arjun Kumar . Business Traveller . Oct 17, 2024
Property is good and staff is very soft spoken recommended for all to stay at hotel food is also very good
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Hotel The Downtown has replied on Oct 18, 2024
Dear Guest,
Greetings from Hotel The Downtown ! Thank you for sharing your review. I am extremely concerned to read the areas of opportunity that your review has brought to our attention. I have personally addressed this with the respective team members. My team and I always as... Read more
Great experience and comfortable stay altogether. The food is amazing.
Rated 5.0 by Mehran Zaidi . Solo Traveller . Oct 15, 2024
The services are very nice and the staff is very cooperative. Food is great and kitchen services are amazing.
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Hotel The Downtown has replied on Oct 17, 2024
Dear Guest, Greetings from Hotel The Downtown ! Thank you for sharing your review. I am extremely concerned to read the areas of opportunity that your review has brought to our attention. I have personally addressed this with the respective team members. My team and I always assu... Read more
Satisfied customer
Rated 5.0 by Sudhir Bhagwat . Solo Traveller . Oct 09, 2024
Excellent staff with class amenities. Would like to come again if required. Good food. Proper cordial response with smile. Property is located at an advantage place right in the market.
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Hotel The Downtown has replied on Oct 17, 2024
Dear Guest, Greetings from Hotel The Downtown ! Thank you for sharing your review. I am extremely concerned to read the areas of opportunity that your review has brought to our attention. I have personally addressed this with the respective team members. My team and I always assu... Read more
Great service
Rated 5.0 by Arjun Mishra . Solo Traveller . Oct 09, 2024
Great experience. Rooms are well maintained and designed. Food was great in the breakfast menu. Helpful and courteous staff.
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Hotel The Downtown has replied on Nov 10, 2024
Dear Guest, Greetings from Hotel The Downtown Kanpur! Thank you for sharing your feedback on your recent visit to our hotel, we all are glad to read your review and see that you had a great experience at our hotel. I am truly delighted to note that my team stood up to your expect... Read more
Awesome
Rated 5.0 by Animesh Kumar . Solo Traveller . Sep 09, 2024
First of all i have say that it was a great experience with this hotel. Need to take care of shampoo quality and also increase the food items. Also need to give proper training of some new staff.
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Hotel The Downtown has replied on Sep 13, 2024
Dear Guest, Greetings from Hotel The Downtown ! Thank you for sharing your review. I am extremely concerned to read the areas of opportunity that your review has brought to our attention. I have personally addressed this with the respective team members. My team and I always ass... Read more
Great for business travellers
Rated 5.0 by Akhilesh Verma . Business Traveller . Aug 02, 2024
One of my colleagues referred to me about this property, it was nice staying experience, good for business travellers, value of money, cleanliness and staff behaviour (well trained) was good, sometimes depending upon room you will feel a little less space rarely in room but mostly in washroom but overall great deal to stay. I will book again
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Hotel The Downtown has replied on Aug 04, 2024
Dear Guest, Greetings from Hotel The Downtown Kanpur! Thank you for sharing your feedback on your recent visit to our hotel, we all are glad to read your review and see that you had a great experience at our hotel. I am truly delighted to note that my team stood up to your expect... Read more
Business travel
Rated 5.0 by Solomon Jones . Business Traveller . Aug 01, 2024
My stay at hotel the downtown was fantastic. Everyone was friendly and i'd definitely looking forward to staying there every-time i visit kanpur from now.
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Hotel The Downtown has replied on Aug 04, 2024
Dear Guest, Greetings from Hotel The Downtown Kanpur! Thank you for sharing your feedback on your recent visit to our hotel, we all are glad to read your review and see that you had a great experience at our hotel. I am truly delighted to note that my team stood up to your expect... Read more
Comfortable stay in hotel the downtown, kanpur.
Rated 5.0 by Sujan Sikdar . Family Traveller . Jul 22, 2024
Our two night stay at hotel the downtown, kanpur was quite comfortable. The room was perfectly ready when we checked in. Location of the hotel is good and the property is very clean and well maintained. Hotel is centrally air-conditioned. All service staff members of the hotel were well behaved and very prompt in action. Full marks to hospitality. Quality of food served in buffet breakfast was excellent. Ambience of the restaurant was very nice. As most of the time we were not in hotel, could not get the opportunity to have lunch/dinner in the hotel. Overall a very nice experience of staying in hotel the downtown, kanpur.
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Hotel The Downtown has replied on Jul 26, 2024
Dear Guest, Greetings from Hotel The Downtown Kanpur! Thank you for sharing your feedback on your recent visit to our hotel, we all are glad to read your review and see that you had a great experience at our hotel. I am truly delighted to note that my team stood up to your expect... Read more
Excellent food & breakfast and even staff is very careful
Rated 5.0 by Mohd Adil . Business Traveller . Jul 14, 2024
Good services for downtown hotel, very good location is located as well as all facilities is nice. Good
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Hotel The Downtown has replied on Nov 10, 2024
Dear Guest, Greetings from Hotel The Downtown Kanpur! Thank you for sharing your feedback on your recent visit to our hotel, we all are glad to read your review and see that you had a great experience at our hotel. I am truly delighted to note that my team stood up to your expect... Read more
Excellent Stay
Rated 5.0 by Manish Kumar . Business Traveller . May 17, 2024
Property is good. Neat and clean. Well maintained. Roof top restaurant has amazing ambience. It’s vale for money
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Hotel The Downtown has replied on Nov 10, 2024
Dear Guest, Greetings from Hotel The Downtown Kanpur! Thank you for sharing your feedback on your recent visit to our hotel, we all are glad to read your review and see that you had a great experience at our hotel. I am truly delighted to note that my team stood up to your expect... Read more
Excellent stay
Rated 5.0 by Priyanka Gautam . Family Traveller . Mar 19, 2024
Great and comfortable stay, good food and great quick service. Food was delicious. Such a courteous staff and takes care of small things. The interiors are beautiful specially their restaurant pebble. It is beautifully designed
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Hotel The Downtown has replied on Nov 10, 2024
Dear Guest, Greetings from Hotel The Downtown Kanpur! Thank you for sharing your feedback on your recent visit to our hotel, we all are glad to read your review and see that you had a great experience at our hotel. I am truly delighted to note that my team stood up to your expect... Read more
Wonderful stay
Rated 5.0 by Avinash Kulkarni . Business Traveller . Feb 24, 2024
Neat and clean hygienic rooms, superb ambience maintained, staff is very friendly and supportive, variety in breakfast and tasteful
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Hotel The Downtown has replied on Nov 10, 2024
Dear Guest, Greetings from Hotel The Downtown Kanpur! Thank you for sharing your feedback on your recent visit to our hotel, we all are glad to read your review and see that you had a great experience at our hotel. I am truly delighted to note that my team stood up to your expect... Read more
Excellent Stay
Rated 5.0 by Salil Saxena . Family Traveller . Jan 27, 2024
The hotel has very aesthetic decor with very polite front desk staff. Checkin was very fast the room was very good with all facilities. The room service was very prompt ! all the service staff was very polite & well behaved! the hotel is very centrally located close to important places. The quality of food needs a bit of improvement. Overall a wonderful & comfortable stay.
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Hotel The Downtown has replied on Nov 10, 2024
Dear Guest, Greetings from Hotel The Downtown Kanpur! Thank you for sharing your feedback on your recent visit to our hotel, we all are glad to read your review and see that you had a great experience at our hotel. I am truly delighted to note that my team stood up to your expect... Read more