The property has received multiple negative reviews from guests. Many guests complained about the poor condition of the rooms, with broken bathroom fixtures, dirty linen, and paint falling off the walls. The lift was also reported to be frequently out of order. Some guests had issues with the staff, who were described as unhelpful and non-supportive. Several guests also reported issues with basic amenities such as water, electricity, and air conditioning. Overall, the property seems to have serious maintenance and service issues that need to be addressed.