The property has mixed reviews from guests. Some guests found the staff to be polite and helpful, while others found them rude. The location is good, but some guests found the rooms to be dirty and smelly. The food quality needs improvement, and some guests found it overpriced. The property has issues with maintenance, such as broken switchboards, unsecured doors, and non-functional elevators. Some guests also faced issues with water supply and hot water availability. However, some guests found the rooms spacious and the breakfast good.