The property is located in a picturesque location with mountain views and is easily accessible. The staff is professional, helpful and courteous. The food quality is good, but some guests found it lacking in variety. Housekeeping needs improvement as some guests reported unclean rooms and delayed service. The property has heating facilities, but some guests found it too hot. The property is expensive, but some guests found it worth the stay. Overall, the property is a good option for a comfortable stay in Sonamarg.