The property's location is convenient, being close to Ranchi railway station. The staff is polite and helpful, and early check-ins are accommodated. However, the cleanliness of the rooms and bathrooms is a major issue, with reports of insects and unhygienic conditions. Room service is slow, and amenities are lacking. The restaurant is not operational, and guests have to order food from nearby establishments. Overall, the property is budget-friendly but needs significant improvement in terms of cleanliness and amenities.